Animal Care Attendant

**About Us**:
We have proudly been serving the Greater Hamilton area since 1986 Locally owned and operated for more than 35 years. We are a 24-hour emergency veterinary hospital staffed by a team of skilled and caring professionals who are committed to excellence in veterinary medicine.

HREVC is under new management and moving into a new direction to continue to provide excellent client and patient care. It is of the utmost priority to the management team that everyone feel supported and valued. If you want to be a part of change and grow with a team of highly skilled individuals, then this is your opportunity.

**Job Overview**:
We are seeking a compassionate and dedicated individual to join our team as an Animal Care Attendant at Hamilton Region Emergency Veterinary Clinic. As an essential member of our patient care team, the Animal Care Attendant will play a critical role in providing attentive and empathetic care to animals in need. This position requires a commitment to the well-being of animals, excellent communication skills, and the ability to thrive in a fast-paced, dynamic environment.

**The Animal Care Attendant is responsible for, but not limited to**:
1. Animal Care:

- Provide compassionate and attentive care to animals in the clinic.
- Assist with the admission and discharge of patients, ensuring accurate record-keeping.
- Feed, water, and monitor the well-being of hospitalized animals.

2. Animal Handling:

- Safely and gently handle animals for examinations, treatments, and procedures.
- Assist technicians and veterinarians with restraint during medical procedures.
- Monitor and report any changes in behaviour of health status.

3. Cleaning and Maintenance:

- Maintain a clean and sanitary environment in kennel areas, treatment rooms, and common spaces.
- Ensure proper disposal of sharps and biohazard materials.

4. Team Collaboration:

- Collaborate with veterinary technicians, veterinarians, and other team members to ensure seamless patient care.
- Communicate effectively with team members to relay important information about patients.
- Assist with tasks as directed by the veterinary team to maintain clinic efficiency.

5. Emergency Response:

- Be prepared to respond to emergency situations and follow established protocols.
- Assist in triage procedures, providing support to the veterinary team during critical cases.
- Remain calm and focused in high-stress situations.

6. Client Relations:

- Effectively communicate with clients, offering empathy and support during stressful situations.
- Collect and update client information accurately in our system.
- Strong conflict resolution abilities.

**Qualifications**:

- Minimum of 1 year experience in a veterinary setting.
- Demonstrated ability to handle animals with care and compassion.
- Knowledge of veterinary medical procedures, anesthesia, and patient monitoring.
- Strong communication skills and the ability to interact professionally with clients and team members.
- Ability to lift and carry animals of varying sizes.
- Ability to remain calm and focused in high-stress situations.
- Ability to work efficiently in a team environment and independently.
- Willingness to work evenings, overnights, weekends, and holidays as part of a rotating schedule.

Hamilton Region Emergency Veterinary Clinic is an equal opportunity employer. We are committed to fostering an open and inclusive environment where everyone is welcome, comfortable, and confident to be themselves and reach their full potential regardless of age, race, nationality or ethnic origin, gender identity or expression, marital or family status, religion or other beliefs, culture, sexual orientation, or disability.

We thank all applicants for their interest, but only those selected for an interview will be contacted.

**Job Types**: Full-time, Part-time, Permanent

**Salary**: $18.00-$21.00 per hour

Expected hours: 24 - 48 per week

**Benefits**:

- Dental care
- Discounted or free food
- Extended health care
- On-site parking
- Store discount
- Vision care

Schedule:

- 12 hour shift
- 10 hour shift
- Day shift
- Evening shift
- Holidays
- Night shift
- Weekends as needed

**Education**:

- Secondary School (preferred)

**Experience**:

- Veterinary Assistant: 3 years (required)
- Customer Service: 1 year (preferred)

Work Location: In person

**Job Types**: Full-time, Part-time

Pay: $18.00-$21.00 per hour

Expected hours: 24 - 48 per week

**Benefits**:

- Dental care
- Extended health care
- On-site parking
- Paid time off
- Vision care

Schedule:

- 12 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Night shift
- Weekends as needed
- Weekends only

**Experience**:

- Veterinary Assistant: 3 years (preferred)
- Front desk: 1 year (preferred)
- Customer service: 3 years (preferred)

Work Location: In person