Night Audit

**Job Overview**

**Responsibilities**
- Perform nightly audits of all financial transactions to ensure accuracy and compliance with company policies.
- Manage front desk operations, including check-ins and check-outs, while providing excellent customer service to guests.
- Handle guest inquiries and resolve any issues or complaints promptly and professionally.
- Maintain accurate records of guest accounts and transactions using hotel management software.
- Prepare daily reports summarizing occupancy rates, revenue, and other key performance indicators.
- Ensure the front desk area is clean, organized, and welcoming for guests at all times.
- Collaborate with other hotel departments to enhance guest experiences and address any operational challenges.

**Requirements**:

- Previous experience in hotel or hospitality roles is preferred.
- Strong customer service skills with a focus on guest satisfaction.
- Proficiency in phone systems and excellent phone etiquette.
- Bilingual or multilingual abilities are highly desirable to cater to diverse guests.
- Ability to work independently during night shifts while managing multiple tasks efficiently.
- Strong attention to detail and organizational skills to ensure accurate financial reporting.
- High School Education or equivalent
- Flexibility to adapt to changing priorities and handle unexpected situations calmly.
- Must be available on weekends

Join our dedicated team as a Night Auditor and contribute to creating memorable experiences for our guests while ensuring the operational excellence of our hotel

**Job Type**: Part-time

Pay: $16.00-$17.00 per hour

Expected hours: 16 - 32 per week

Work Location: In person