Field Service Technician

1 week ago

Dartmouth, Canada Johnson Controls Full time

**What you will do**:
The individual will execute field service and field installation tasks related to the service and installation of Video and Electronic Article Surveillance (EAS) systems and other systems as business offerings develop.

**How you will do it**:

- Service, install, troubleshoot, repair, maintain and inspect EAS and video security systems. Troubleshoot or perform work on customer networks as required.
- Survey customer locations for the purposes of proposal generation by others.
- Create all field reports for the purposes of customer billing and data collection as required.
- Interact within company systems as required.
- Travel to customers locations as required. Occasional out of town travel, occasional weekend and night work is required.
- Interact with customers and internal employees in a professional manner.
- Participate and complete assigned training.
- Maintain company provided service vehicle as required.
- Maintain and handle with care van parts inventory or other materials as required.
- Provide customer training as required and assist the sales team as required.
- Abide by established policies, procedures and rules of Sensormatic Canada Inc.

**What we look for**:
**Education**:

- High school diploma
- Electronic Technician Certificate
- Computer Networking Courses
- Commitment to upgrading and continuing their education

**Experience**:

- Minimum of 2 years of electronic repair and networking experience
- Experience setting up and troubleshooting devices in network environments
- Knowledge of building construction is an asset

**Skills**:

- Must be computer literate, have networking ability and a good knowledge of operating systems
- Must be self-motivated and able to work independently
- Mechanical aptitude and be able to use hand and power tools
- Fluent English language written and verbal skills, demonstrated superior people and telephone skills, excellent organizational skills and the ability to work well under pressure are essential
- The ability to meet deadlines and commitments and to adjust/adapt to new ideas and procedures is necessary
- Proven ability to provide technical support to other technicians
- Proven ability to provide best practice and training to other technicians

Other:

- Valid driver’s license.
- Must be bondable - criminal record check required
- Company vehicle provided for company use only (includes gas/maintenance)
- All tools, uniforms and test equipment required will be provided

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