Receptionist

**Join Our Team**

At Berwick, we're not just in the business of senior living—we're creating true, vibrant communities where people connect, thrive, and pursue their interests.

**We’re powered by people.**

Every one of our communities is designed for the people who live and work within it. We believe that every age holds opportunities for discovery, adventure and connection and that it’s our responsibility to empower those around us—Berwick residents _and_ team members—to embrace their fullest, most meaningful life.

Everything we do is motivated by a desire to make a significant difference in people’s lives. Our team members are compassionate, forward-thinking and hard-working. We’re not afraid to take risks or have fun. Working with Berwick’s residents is immensely rewarding and interesting, and those who thrive here bring curiosity and appreciation to their interactions with residents and their fellow team members alike.

Sound like you? Read on below to see if this is meaningful to you.

**Berwick Comox Valley** retirement community is looking for a **Receptionist** who is reliable, authentic, and excited to make a difference in the lives of people. As part of a dynamic team environment, your unique sense of humour, optimism, and ability to work well with seniors, will lead to a flourishing career with a company that supports your personal and professional growth.

**The Berwick Perks**:

- Meaningful work. At Berwick, you’ll be making a positive difference in seniors’ lives, each and every day.
- A supportive, diverse team and training opportunities. We believe in giving our people opportunities to advance wherever we can.
- Refreshments while you work. Berwick’s chef-prepared meals are delicious We offer partially subsidized daily meals and beverages to employees.

**High-value Benefits**:

- Employee Assistance Program
- Complimentary Onsite Gym Use
- Vacation starting at 6%
- Employee Perks Discount Program
- RRSP matching (after applicable waiting period)

**Schedule**:
This position is part-time, Thursday to Saturday, 7:30am - 3:30pm. Averaging 22.5 hours per week.

**Pay**:
Starting wage is **$25.00** per hour, (plus shift differentials as applicable).

**Position Summary**:
Provides reception, switchboard and general office duties and maintains efficient operations of the front office. Responds to inquiries from residents, staff and the public in a polite and courteous manner. Provides administrative support to the General Manager and various department managers. Maintains resident files, processes resident move in/out documentation and maintains the resident billing system. Maintains BRIT transactions and petty cash fund. Manages all resident and company information in a confidential manner and in accordance with the freedom of information and protection of privacy act.

May be responsible for “Emergency Response” for the building and its occupants.

**Qualifications Required**:

- High School completion and experience in a related office and administrative field (minimum of 2 years)
- Self-motivated team player with excellent judgment and interpersonal skills with co-workers, seniors, and the general public
- Valid Emergency Level 1 First Aid Certificate and CPR
- WHMIS Certification
- Emergency response training in the handling of emergency situations such as power outages, fire, earthquake and medical emergencies
- Ability to read, write, and speak English proficiently and understands verbal and written instructions
- Good interpersonal skills and ability to effectively interact with the various individuals involved in providing holistic care in a flexible resident focused environment
- Friendly and professional demeanour in person or over the telephone
- Demonstrated ability to organize and prioritize tasks while meeting deadlines
- Flexibility and adaptability to change while dealing with constant interruptions

Note: At Berwick we understand the importance of immunization to protect our residents, team members and visitors from COVID-19. As such, a prerequisite of employment is that all new hires are vaccinated as approved by Health Canada. A current TB test and criminal record check are also required pursuant to the Criminal Records Review Act for working with vulnerable adults.
- **What our staff are saying about working with Berwick Retirement Communities**:_
- I have always been proud to work at Berwick. My role allows me to collaborate daily with a supportive team and build relationships with the residents who live at and call Berwick home. It’s that connectedness that makes working here so special._
- Lydia, Resident Services Manager, Berwick on the Park since 2008._
- Berwick is like no other company that I’ve worked for. I feel supported in my role to be creative and to try new things and there are always opportunities to learn and grow. We have such a dynamic team of staff and residents who really care about one another, and we have a lot of fun together. I couldn’t ask for m