Guest Services Representative

6 days ago

Thunder Bay, Canada Gateway Casinos Full time

**Job Type: Part-Time**

**The Gateway to Your Future**

**We Provide**
- Full benefits package for full-time employees
- Retirement savings plan
- Exciting, supportive and fun work environment
- Family and friends discounts on travel, tech, food, beverage, and fitness
- Development and training opportunities

**Key Responsibilities**
- Meet, greet and assist guests, answer inquiries, and provide solutions for any concerns
- Provide information on current and upcoming events and promotions
- Explain and enroll customers in the rewards loyalty program
- Assist in implementing on-site events, promotions and entertainment initiatives

**What You Bring**
- A minimum one year of experience in a related field
- Proven high level of customer service
- Organizational, interpersonal, analytical and communication skills.
- Intermediate knowledge of computer programs and mathematical skills
- The ability to obtain registration with AGCO provincial gaming regulatory body
- Friendly and personable energy and a willingness to go the extra mile for guests.
- Excellent communicator who can comfortably talk to guests regarding events and promotions.
- Able to juggle multiple tasks, manage time efficiently, and thrive in a fast-paced environment.
- Patient, positive demeanour with everyone you meet.

**Why Work With Us?**
Gateway celebrates and empowers our team members, who make it all possible. A career at Gateway means working with great people, being recognized for your unique contribution and career advancement opportunities across our 27 locations. Our employees thrive with ongoing training and leadership programs while working in a dynamic and fun environment. See for yourself what it’s like to be on a team that values your vision, skill and energy.

**Get to Know Gateway**

Not the right fit this time? Follow us on our careers social media pages

  • Guest Service Representative

    6 days ago

    Thunder Bay, Canada Comfort Inn Thunder Bay Full time

    GUEST SERVICE REPRESENTATIVE REPORTS TO GENERAL MANAGER THE COMPANY: Passion Drives Performance. InnVest succeeds because our people love what we do. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the walls of our offices and locations. Our company culture is built on collaboration. A nimble team...

  • Guest Services Representative

    6 days ago

    Thunder Bay, Canada Loch Lomond Ski Area Full time

    Join Loch Lomond Ski Area for the 22/23 season! Our Guest Service Representatives are our front line and interact with customers on a regular basis. You will be responsible for performing opening and closing shifts. Answering phones, processing sales for season's passes and daily lift passes. Answering questions for guests. Coordination lesson, rental and...

  • Guest Services Representative

    4 days ago

    Thunder Bay, Canada Best Western Plus Nor'Wester Hotel & Conference Centre Full time

    We are currently looking for (1) one Part Time & (1) one Full Time Front Desk Clerk or Guest Services Agent/Night Auditor to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Guest Services Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates...

  • Guest Services Representative

    4 days ago

    Thunder Bay, Canada Super 8 Thunder Bay Full time

    **Are you customer service driven individual? Like to work evenings and mostly alone?** Create a Super guest experience by providing excellent customer service with the rest of the team. Register arriving guests and assign rooms, Process group arrivals and departures. Take, cancel and change room reservations, Provide information on hotel facilities and...

  • Guest Services Representative

    1 week ago

    Thunder Bay, Canada Super 8 Thunder Bay Full time

    **Are you customer service driven individual? Like to work evenings and mostly alone?** Create a Super guest experience by providing excellent customer service with the rest of the team. Register arriving guests and assign rooms, Process group arrivals and departures. Take, cancel and change room reservations, Provide information on hotel facilities and...

  • Guest Services Representative

    7 days ago

    Thunder Bay, Canada Super 8 Thunder Bay Full time

    **Are you customer service driven individual? Like to work evenings and mostly alone?** Create a Super guest experience by providing excellent customer service with the rest of the team. Register arriving guests and assign rooms, Process group arrivals and departures. Take, cancel and change room reservations, Provide information on hotel facilities and...

  • Guest Services Representative

    4 days ago

    Thunder Bay, Canada Super 8 Thunder Bay Full time

    **Are you customer service driven individual? Like to work evenings and mostly alone?** Create a Super guest experience by providing excellent customer service with the rest of the team. Register arriving guests and assign rooms, Process group arrivals and departures. Take, cancel and change room reservations, Provide information on hotel facilities and...

  • Guest Service Representative

    2 weeks ago

    North Bay, Canada Holiday Inn Express & Suites North Bay Full time

    **THE OPPORTUNITY**: GUEST SERVICE REPRESENTATIVE REPORTS TO GENERAL MANAGER **THE COMPANY**: Passion Drives Performance. InnVest succeeds because our people love what we do. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the walls of our offices and locations. Our company culture is built on...

  • Guest Services Manager

    2 weeks ago

    Thunder Bay, Canada Marriott International, Inc Full time

    **Job Number** 24098001 **Job Category** Rooms & Guest Services Operations **Location** Delta Hotels Thunder Bay, 2240 Sleeping Giant Parkway, Thunder Bay, ONT, Canada VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Serves as the property Manager on Duty and oversees all...

  • Dual Guest Services Supervisor

    2 weeks ago

    Thunder Bay, Canada Gateway Casinos Full time

    **Job Type: Casual/ Relief/ Part-Time/ Full-Time** **The Gateway to Your Future** You love working with guests and a top-notch team of staff, and you thoroughly understand what it takes to deliver an exceptional experience for visitors. If you are a detail person with a talent for providing care to everyone you deal with, we would love to hear from...