Store Associate

**Who we are**

At Wild Fork, we are transforming the way people shop and eat protein. By managing every step of the process from farm to fork, we ensure you get the highest quality, largest variety and most consistent eating experience at the most affordable prices. It's at the core of everything we do.

If you want to be part of an innovative company building a presence in Canada, join us. We can’t wait to become everyone’s favourite food experience.

**The opportunity**

We are looking for **Store Associates **with an entrepreneurial spirit and an appreciation for high quality products to join us in-store. Your focus will be to create and provide a memorable experience for all our customers, treating them as guests, providing samples, recommendations, and advice.

If you want to be part of an innovative food tech company where you can grow your career in people, retail, and brand management, eCommerce, distribution, supply chain, operations, and beyond, this is the role to consider.

**What’s in it for you**
- Training and career growth_. Our customer experience and exceptional product quality are our differentiators. As a brand ambassador, you will participate in up to eight weeks of paid orientation sessions covering everything from company culture to food-focused training with the corporate head chef. We are at the startup stage in Ontario with plans to grow across Canada. The sky is the limit for your influence, vision, and career growth.
- Perks and professional rewards_. You will have access to monthly free products, and tastings to further develop your ability to serve customers knowledgeably and authentically. You will have the professional satisfaction and pride of leading in store initiatives designed to enhance community involvement and support.

**What you will do**:

- Be a brand champion. You will educate consumers on the Wild Fork Brand and the Wild Fork Way processes.
- Become a product and culinary expert (Friendly Butcher & Personal Chef). You will participate in education and share knowledge and deep insights to guests, provide great recipes, and offer tips on how to pick and prepare products.
- Provide white glove service. You will elevate the customer shopping journey and check-out process; deliver an experience to remember by personalizing every step of the way.
- Supply chain management. You will perform regular stock replenishment duties, inventory and cycle counts, product rotation, store standards, consistent presentable conditions, and housekeeping.
- Process customer e-commerce online orders. You will pick, pack, and oversee timely product hand out for deliveries.

**What you bring**:

- Passion. You have a love of food. You are excited to be part of a team making an impact on the way Canadians buy and eat groceries
- and having fun doing it.
- Customer-service drive. You have retail, brand, restaurant, or hospitality experience, working directly with customers as part of a collaborative team. You are focused on delivering an exceptional experience and have a keen awareness of sales drivers. You are a problem solver and can change priorities to accommodate urgent requests.
- Accountability. You are quantitatively minded, results-focused, punctual, and show initiative and integrity.
- Growth mindset. You are open to new ideas and processes, motivated to take on new challenges, bring value through continuous improvement, and go above and beyond for the customer
- Humble. You are focused on the team vision and mission. You have professional communication skills, and you can negotiate, manage conflict, andgain trust. You listen and act with thoughtfulness. You respect the diverse backgrounds and perspectives of others.
- Flexibility. You are available to work across different shifts, including weekends, evenings, and early mornings. You are willing and able to travel for training and periodically for further professional development if needed. You can meet the physical demands of the role, lifting up to 50 pounds when unloading deliveries, stocking shelves, moving products, standing, reaching, and walking within the store for 8 Hours, and tolerating exposure to extreme temperatures via a walk-in freezer.

**Our culture**

At Wild Fork it’s about the people: The experience we provide for our customers, the producers we partner with who are dedicated to quality, the members of our teams who bring energy and innovation, and the community we eat with.

We are guided by our values - determination, simplicity, availability, humility, sincerity, discipline, and ownership - in everything we do, from the interview process and individual goal-setting to decision-making and strategizing. They are the measure of our success and how we treat each other.

**Our mission: Nourish Better Lives.**

Joining us is a unique and rare opportunity to be part of an omni-channel startup backed by a global brand. It’s a chance to be a founding member of a company changing the Canadian grocery land