Food and Beverage Service Manager

2 weeks ago

Edmonton, Canada Century Resorts Alberta Full time

**Food and Beverage Service Manager Job Description**

**SUMMARY**

To plan and direct all Food and Beverage (F&B) operations for the casino. To develop, maintain and enhance F&B programs to improve operational performance, increase revenue, and satisfy guests. To establish and maintain F&B programs in compliance with safety and employment laws and the Alberta Gaming and Liquor Commission.

**SUPERVISORY RESPONSIBILITIES**

Supervises two (2) dual rate supervisors directly and forty (40) to (50) employees indirectly in food and beverage operations. Is responsible for the direction, coordination and evaluation of the food and beverage team. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

**QUALIFICATIONS**

Demonstrated hospitality or food and beverage management experience, preferably within a gaming environment. Demonstrated experience directing employees in food and beverage operations. Demonstrated extensive experience persuading and negotiating. Demonstrated experience performing within specific deadlines or under pressure. Demonstrated experience problem solving, organizing and prioritizing work.

**EDUCATION and/or EXPERIENCE**

Bachelor’s Degree in Hospitality or the equivalent in education and experience. three (3) to five (5) years of recent and related hospitality or food and beverage experience, including two (2) years of managerial experience.

**CERTIFICATES, LICENSES, REGISTRATIONS**:
Must have and maintain a current Pro-serve certificate. Must be eighteen (18) years of age or older.

**PHYSICAL DEMANDS**:
Essential duties may involve performing physical exertion: frequent brisk walking, climbing stairs and, stooping, bending, stretching, reaching, kneeling, squatting, bending, walking and crouching/stooping, pushing and standing for entire work shift, with standard breaks, in order to perform duties. Essential duties may involve working in a small, confined area used to prepare food, with floors which may become slippery in the process of preparing food and beverages. Essential duties require lifting up to 75 pounds to stack, store or move kitchen, restaurant or general office supplies and equipment. Essential duties also involve sitting while completing paperwork or using a computer, and a flexible work week with additional hours routinely required.

**WORK ENVIRONMENT**:
Essential duties may involve working in a kitchen environment which contains loud noise, odors and a frequently hot cold work environment due to running ovens and refrigeration units. Essential duties also involve working in an inside office environment.

**Job Types**: Full-time, Permanent

**Benefits**:

- Company pension
- Dental care
- Disability insurance
- Discounted or free food
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- RRSP match
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Weekend availability

COVID-19 considerations:
Century is adhering to all AHS Guidelines.

Work Location: One location

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