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**About us**
Big Bear Trading Company is Banff's premier shopping experience. We are a lifestyle adventure brand that specializes in Banff National Park goods. Our selection of merchandise is curated from branded Banff merchandise to locally made gifts and goods - we have something for everyone.
Our goal is to provide guests with a memorable Banff shopping experience, in a fun, upbeat, professional atmosphere. Staff Accommodation Available.
**About the Role**:
- Family-oriented owners who truly care about their people
- Fun, rewarding position in a professional atmosphere
- Well-known and respected brand popular with tourists and locals alike
- Opportunity for leadership training
- Other perks include store discounts and option of extended health benefits
- Opportunity to grow and develop leadership skills in a professional retail store
- Wage is based on experience
- Several years of Customer Service Experience.
- Great team leader and coach. Prior supervisory experience very beneficial
- Naturally friendly and positive - enjoys working with people
- Has creative ideas and enthusiastic about learning and teaching
- Self-starter who takes initiative and works well independently and with others and can lead a team without supervision
- Reliable team member who genuinely cares about their customers and coworkers
**Responsibilities Include**:
- Deliver Excellent Customer Service
- Empower team members, take initiative & achieve results
- Help customers find what they need, make suggestions and process sales
- Ensure the store is bright and inviting. Assist with merchandising displays and promotions
- Coach junior staff and help build a fun and rewarding team environment
- Assist with recruiting, hiring, training and developing new team members
- Opening and closing the store during scheduled shifts
- Assist with inventory management
- Responsible to assist Manager with payroll, scheduling, customer requests and daily operations
- Respond to Head Office in regards to meeting sales targets, scheduling budgets, etc
**Why work with us?**
- Monthly & Yearly Bonuses
- Health Benefits
- Energetic Atmosphere
- Store Discount
- Staff Accommodation
- Company contribution to Ski Pass
- Live, work, play in the Canadian Rockies
**Job Types**: Full-time, Permanent
Pay: From $24.00 per hour
**Benefits**:
- Dental care
- Extended health care
- Paid time off
- Store discount
- Vision care
Ability to commute/relocate:
- Banff, AB: reliably commute or plan to relocate before starting work (preferred)
**Education**:
- Secondary School (preferred)
**Experience**:
- Retail Management: 1 year (preferred)
Work Location: In person
