Proshop Manager

Reporting to the Operations Manage/Owner, ProShop Manager will oversee the performance of all Golf Shop and golfer service operations and ultimately be responsible for performance standards and customer satisfaction within the department. The position will promote an exceptional “golf experience” and provide excellent services and programs for all customers. Class A member of the PGA of Canada if classified as “Head Golf Professional” status.

**Responsibilities **- A demonstrated ability to own and manage all aspects of the Golf Shop retail business
- Recruit, hire, train, schedule and motivate Golf Shop and golfer services staff
- Accountable for the implementation of the annual golf operations budget, monthly reporting and budget creation
- Proficient instructor well versed in the latest club fitting and teaching technologies (not needed but a valuable asset)
- Proven leadership, management and organizational skills - Excellent communication skills and the ability to work closely with the Management Team
- Computer literate and responsible for helping with the creative and updating of the Golf section in social media and club section of the website
- Organize and oversee annual golf event fixtures and programs including participation in the internal marketing and administration of the events and programs
- Participate in cross promotion and marketing of all Club events including social, food and beverage as an active member of the Management Team
- Learn, train employees and execute all Proshop functions in the Chronogolf/Lightspeed software. Monitor and identify revenue opportunities in the tee sheets. Be proactive and work with the Revenue Manager to optimize tee sheet revenues from all golf sources
- Ability to implement, enforce and maintain all policies, programs and plans as established by the Management team communicated through the Operations Manager/Owner
- Attend and participate in all necessary Department Head meetings
- Ability to market, schedule and manage any external competitions and events
- Provide support for prospective Advantage Club Members and event sales, new member integration and membership retention programs
- Maintain and promote a well-respected and professional image within the Club, the industry and community
- Participate in JHSC, lead and monitor all health and safety procedures at the golf course
- Other duties as required

**Job Types**: Full-time, Part-time, Fixed term contract
Contract length: 9 months

**Salary**: From $26.00 per hour

**Benefits**:

- On-site parking
- Store discount

Day range:

- Holidays
- Monday to Friday
- Weekends as needed

Flexible Language Requirement:

- French not required

Shift:

- 8 hour shift

Work Location: In person