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Implementation Consultant

3 weeks ago


Calgary, Canada Eligeo CRM Inc. Full time

**Who we are**:
Eligeo CRM Inc. is a world-leading software implementation technology expert. Our mission is to create a painless onboarding and implementation experience with world-leading software solutions.

**Who are you**:
This is a Junior Role, ideal for someone looking to grow into a full Implementation Consultant position while learning from experienced professionals along the way.

**Responsibilities**:

- Document technical solutions (including custom development if required) in close collaboration with Business Analysts, Implementation Managers and Developers.
- Collaborate with implementation and support teams to ensure the solution matches the output of the project.
- Assist in gathering and documenting business requirements and workflows.
- Participate in client meetings to understand their business needs and challenges.
- Help translate client requirements into platform-based solutions.
- Perform basic QA testing to validate platform configurations and updates.
- Maintain a high level of technical knowledge and proficiency in Eligeo supported platforms and products and targeted industries.

**Qualifications**
- 1-2 years hands-on experience with SAAS training and Software Implementation
- Familiarity with tools like Lucidchart, Miro, or Figma is an asset.
- Strong communication skills and comfort working with both technical and non-technical users.
- Curiosity and a problem-solving mindset.
- Bachelor's degree in computer science, information technology, or equivalent experience required.
- Bachelor's degree in business management or equivalent experience required.
- Expert communicator and must be perfectly fluent in English, both written and spoken.
- Able to translate between business users and technical professionals.

**Job Type**:Full-time

**Hybrid role** in **Calgary, Alberta**or **Vancouver, British Columbia**

**Salary**:$75,000.00 - $85,000.00 CAD per year

**Benefits**:

- Dental insurance
- Health insurance
- Paid time off

**Schedule**:

- 8-hour shift
- Monday to Friday

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- 1-2 years hands-on experience with SAAS training and Software Implementation
- Smartsheet, Asana, ClickUp: 1 year (required)
- Lucidchart, Visio, or OmniGraffle: 1 year (required)

Pay: $75,000.00-$85,000.00 per year

**Benefits**:

- Extended health care
- Paid time off
- RRSP match

Application question(s):

- Are you located in Calgary, Alberta or Vancouver, British Columbia?

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- SAAS training and Software Implementation: 1 year (required)
- Smartsheet, Asana and ClickUp: 1 year (required)
- Lucidchart, Visio, or OmniGraffle: 1 year (required)

Work Location: Hybrid remote in Calgary, AB T2G 1R7