Team Lead, Mental Health

EHN Canada is the nation’s largest private network of industry-leading mental health, trauma, and addiction treatment facilities, each with a passion for providing quality treatment for Canadians. We are committed to both caring for our patients and supporting their loved ones. With over 100 years of collective experience, our inpatient, outpatient, and online programs are offered across the country, providing essential compassionate care to patients wherever they are. EHN Canada prides themselves on providing both excellent and accessible care to_ all_ Canadians.

If you are looking for a challenging and rewarding career, come join us

EHN Willowview Complex Needs Emergency Facility is specifically designed to support individuals with elevated and unique needs. This facility provides essential services to people who require specialized emergency shelter support, where clients are accommodated based upon an assessment of their needs with the purpose of delivering services to clients within the community

The Mental Health & Addiction Support Worker Team Lead assists in the coordination and delivery of patient care to all clients and provides support and education to clients and families during all phases of treatment. The Mental Health & Addiction Support Worker delivers activities at the facility ensuring safety for clients and staff. The Mental Health & Addiction Support Worker provides audio visual services, general maintenance, housekeeping services and ongoing support to clients and staff to facilitate and fulfil its prime function of quality care to clients and others during all phases of recovery. Specific duties and procedures are outlined below.

**Job Duties and Functions**:

- Delivering client care according to the Ethical Standards of the Human Services Counselling diploma or equivalent.
- Maintaining current progress records on clients.
- Orientating, facilitating, and reinforcing client’s involvement in clinical programming.
- Providing supportive counselling and health teaching to clients, families and/or significant others on typical recovery and lifestyle issues throughout all stages of recovery.
- Maintain a therapeutic environment conducive to the client learning productive patterns of living.
- Participate in the delivery of newcomers group, orientation tours and video and discussions as well as other sessions as requested
- Maintaining professional standards and participating in In-service and continued educational activities.
- Is attentive to and intervenes on any client safety issues that are observed. Adheres to the behaviours outlined in our policies and procedures that promote client safety.
- To ensure appropriate supplies and equipment to meet the needs of daily program.
- Orients clients to program.
- Attends to all daily tasks assigned on assignment sheets to ensure the smooth operation of unit
- Other duties as assigned
- Check ins with members of the Mental Health & Addiction Support Worker team
- Facilitating groups when necessary
- making sure all scheduling needs are filled
- Directing any issues/concerns to Mental Health & Addiction Support Worker Manager

**Qualifications**:

- Human Services Counsellor or Addiction Counselling Diploma or Equivalent. (Working towards professional designation)
- ICADC/CACC preferred
- 2 years Clinical experience in treatment of individuals with addictions, mental health issues including PTSD and OCD, and eating disorders
- Experience in a patient care setting within a nursing team an asset
- Good conflict resolution skills.
- Good critical thinking skills
- Strong written/documentation skills.

**Professional Attributes**:

- Role models excellence in patient care and serves as a mentor for the team
- Demonstrated excellent communication, facilitation, and decision-making skills
- Demonstrated excellent interpersonal skills and the ability to work collaboratively with all members of the health care team
- Clinical and leadership skills, which develops and empowers members of the health care team in autonomous decision-making to achieve desired outcomes
- Strong organizational skills
- Demonstrated commitment to best practice and quality improvement
- Commitment to the vision and goals of the organization
- Evidence of ongoing professional development

**Requirements**:
You will be required to work all shifts, which includes days, nights (must) and weekends and will also be available to work 12-hour shifts.

**Employee Benefits and Perks**:
Comprehensive benefits package, including a yearly allowance of $1,500 for mental health and addiction services, as well as $500 per service for various paramedical services, such as massage and physiotherapy
- 24/7 Employee Assistance Program through LifeWorks
- Competitive paid time off policies, including a paid day off on your birthday
- Access to in-house fitness facilities where applicable or discounted external gym memberships
- Perks and discounts with Perkopolis - entertainment, home/aut