Mobile Retail Sales Associate

2 weeks ago

Thunder Bay, Canada The Power Centre Full time

**Mobile Retail Sales Associate - The Power Centre, Thunder Bay**

The Power Centre - Thunder Bay, ON

Our team of Mobile Retail Specialists help, drive retail sales by offering best-in-class mobile plans to our customers. If you like to talk tech and engage directly with consumers then a spot on our team could be for you

**Want to expand your career without limits.see what we offer**
- Team Oriented Environment
- Competitive Compensation.
- Flexible work hours
- Knowledge based Envionment

We are currently recruiting for a **Mobile** **Retail** **Specialist**to join our **team**in **Thunder Bay**on a **FULL**-TIME basis**, who can do the following for our customers:
**Position Overview**

Determine the needs of our Customers while providing exceptional customer service throughout all stages of the Customer life cycle - from greeting, informing, selling, or answering customer inquiries to assisting with customer hardware questions.

**A Day in the Life**
- Inform our Customers about our service offerings and hardware options
- Determine the needs of our Customers and provide recommendations on the best solutions to meet their needs
- Provide information to our customers on warranties, care and maintenance of their devices, activating or troubleshooting their devices, and hardware specifications
- Sell merchandise and process payments by totaling purchases and processing cash, debit, or credit card payments appropriately
- Accurately document sales and/or customer account changes in our Company systems and databases
- Ensure each and every prospective and current Customer receives the very best service and experience possible
- Participate in mandatory team meetings and on-going training sessions, so to ensure an environment of continuous learning and growth
- Other duties as requested by Manager

**Skills and Competencies**

Attention to Detail — being thorough and ensures things be done right, precisely, and according to process/procedure

Accountability — being reliable, responsible, and accountable to your customers and colleagues alike

Effective Communication — being able to effectively explain plans, thoughts, and concepts when speaking to customers or colleagues

Results-Oriented — being self-motivated to succeed and win, using tools and resources to drive positive results

Flexibility — being flexible with your schedule and available to work weekdays, evenings, and weekend shifts

**Experience**
- Previous experience in the wireless industry is an asset
- High school diploma/GED

We thank all applicants for their interest, only those selected for an interview will be contacted.

**Job Type**: Part-time

Pay: From $17.80 per hour

Expected hours: 20 - 30 per week

**Benefits**:

- Flexible schedule
- On-site parking
- Store discount

Flexible language requirement:

- French not required

Shift:

- 8 hour shift
- Afternoon shift
- Day shift
- Evening shift
- Morning shift

Work days:

- Every Weekend
- Monday to Friday
- Weekends as needed

Work Location: In person

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