Housekeeper

6 days ago

Stratford, Canada The Bruce Hotel Full time

The Bruce Hotel is proud to be a Living Wage Employer We offer $17.95 per hour to start, a free meal daily and generous staff discounts.

Be a part of a nurturing and fulfilling work culture where you feel valued and heard.

**Job Requirements**:
Professional, articulate, friendly, and punctual

Possesses and exhibits the drive to provide exceptional service with an eye for detail

Flexible hours are required (evenings, weekends, holidays)

Must be able to perform a physical job for 8 hours; bend, push, pull; lift 50 lbs

Professional appearance appropriate for a luxury hotel

**Skills**:
Able to work at a rapid pace while maintaining attention to detail; ability to multi-task

Must be skilled in time management

Must work well in a team environment

**Attitude**:
Must exhibit an excellent service attitude and be willing to go out of their way to accommodate the guests and exceed their expectations

Must be flexible and able to adjust to meet the changing needs of guests

Must maintain a level of professionalism and communicate effectively

Must show enthusiasm for the job, the restaurant and the hotel

Must be considerate, patient and willing to help out fellow employees

Must have a good self-image

Must be able to tolerate pressure and work calmly and efficiently during busy times.

Possess the highest work ethics, personal morals and honesty beyond reproach

**Duties**:
clean corridors, lobbies, stairways, elevators and lounges as well as guest rooms

organize work schedule from the room status list, arrivals and departures

distribute linen, towels and room supplies using wheeled carts or by hand

restock room supplies such as drinking glasses, soaps, shampoos, writing supplies, mini bar

replace dirty linens with clean items

inspect and turn mattresses regularly

store all dirty laundry in line with company policy

monitor guest laundry bags

replace laundry bags and slips

check all appliances in rooms are in working order

realign furniture and amenities according to prescribed layout

respond to guest queries and requests

respond to calls for housekeeping problems such as spills, broken glasses

deliver any requested housekeeping items to guest rooms

remove room service items

organize and restock cart at the end of the shift

ensure the confidentiality and security of guest rooms

follow all company safety and security procedures

report any maintenance issues or safety hazards

observe and report damage to hotel property

perform additional duties as required

**Salary**: $17.95 per hour

**Benefits**:

- Company events
- Discounted or free food
- Employee assistance program
- Extended health care

Schedule:

- 8 hour shift
- Evening shift
- Holidays
- Morning shift
- Overtime
- Weekend availability

Supplemental pay types:

- Tips

COVID-19 considerations:
All employees must be vaccinated.

**Experience**:

- housekeeping: 1 year (preferred)

Work Location: In person

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