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Information Security Analyst

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North York, Canada Sun Life Full time

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

**Job description (heading) / Description du poste (titre)**
- The **Information Security Analyst** is a key member of the Security operations team which run the operational services that align to the security technology supporting the overall Information Security program. (S)he will participate in the support of the Sun Life Cyber Security program. This includes working with the Security Enablement and Investigations teams to ensure that the operations of the security portfolio is running smoothly and in an optimized manner in our production environment. This will be in the form of ticket and problem management, security tool management, project contribution and acceptance of new technology into production while running the service effectively.

**Required: 5 Years of Consecutive Residency in Canada**

**Preferred skills (heading) / Compétences particulières (titre**)
- This position requires a strong technical aptitude with the ability to meet client expectations.
- Able to work independently and deliver expected outcomes, be focused on the end deliverable and build trust with clients and peers.
- Excellent communication and collaboration skills.
- Strong technical skills in; cryptographic key management, proxy management, EDR products, SIEM, AWS security tools, IDPS, Firewalls, VPNs, Active Directory and Anti-Virus products

**Qualifications (heading) / Compétences (titre)**
- University degree/college diploma in related discipline(s) or equivalent work experience, and/or 3+ years in security IT industry experience
- Professional designation in IT security (such as CISM, CISSP, CISA) preferred
- Familiar with Cyber Security frameworks (NIST, MITRE) and security tools and services.
- Work experience in Financial Industry preferred

**Responsibilities (heading) / Responsabilités (titre)**
- Ensure the Cyber Security capabilities and protection mechanisms are running well.
- Manage the ticket queue and provide initial support for problems and ticket intake, triage and either resolve or forward to the appropriate operational team to resolve/investigate.
- Follow templates to smoothly transition and operationalize each project as the implementation phase ends. This includes developing roles & responsibilities (RACI) documents and educating the teams who will be absorbing the day-to-day work.
- Document, update and maintain cyber security playbooks, policies and knowledge base articles used to support the established Incident Management and CSIRT processes
- Continuously verify that the appropriate controls are in place to protect the organization against cyber security risks

At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

**Salary Range**:
56,300/56 300 - 92,900/92 900

**Job Category**:
IT - Technology Services

**Posting End Date**: