Post Office Specialist

2 weeks ago

Colwood, Canada London Drugs INTERNAL Full time

As a valued London Drugs family member, the opportunities for career growth are unlimited

Here is a great chance for you to grow your skills and experience. We are currently hiring for:
**Post Office Specialist**

The Post Office Specialist will be responsible for providing professional, courteous service in a fast paced environment.
- Keep up to date with all Canada Post Corporation (CPC) communications
- Operate the ROSS system (Canada post POS system) to process CPC transactions
- Understand all CPC products and services
- Understand and address customer needs
- Provide mail delivery to lock boxes, manage customer information in ROSS, manage PO Box keys.
- Execution of CPC programs and services i.e. VentureOne for business customers.
- Merchandise and maintain planograms as required
- Receive warehouse and direct orders and complete appropriate paperwork.
- Understand and maintain the “Superior Shopping Experience” concept.
- Strong product knowledge of Post Office products and services.
- In-depth knowledge of Post Office procedures.
- Lifting & Carrying (up to 30 kgs)
- Good communication skills and excellent customer relations.
- Ability to work quickly and accurately while providing excellent customer service.
- Strong attention to detail
- Ability to work with little supervision
- Ability to resolve customer issues

Employees must be available to work a flexible schedule, Monday through Sunday, at least 12 to 16 hours per week, day and evening shifts.
- London Drugs is an equal opportunity employer. The above statements are intended to describe the general nature and level of work applicable to this position and are not intended to be an exhaustive list of all responsibilities, duties and skills required._

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