Data & Insights Analyst

**Join Servus Credit Union** - **Canada’s Largest Credit Union**

We are hiring for a **Data & Insights Analyst**in our **Data Analytics**Department.**

**Posting Closes**: February 1, 2026

**Location**: Remote Friendly (Hybrid), Edmonton

**For Internal Use Only**: P3/C

At **Servus Credit Union**, we do things differently—because we’re a credit union, not a bank. And that difference matters.

We believe in putting **people before profits**, which is why our members are also our owners. Every dollar we earn is reinvested into the things that matter most**:our members, our employees, and our communities**. Whether it’s through profit sharing, competitive rates, or local initiatives that make a real impact, we’re here to help Albertans feel good about their money.

We’re looking for passionate, values-driven people to join our team. We welcome individuals from all backgrounds who are aligned with our values and are eager to contribute in meaningful ways. If you're excited to grow your career with a team that’s innovative, hardworking, collaborative and deeply rooted in community, **we want to meet you**.

**Join Servus and discover a better way to work.**

The Data & Insights Analyst plays a critical role in driving data-informed decision-making across the credit union. This position is responsible for gathering, analyzing, and interpreting data to uncover trends, identify opportunities, and support strategic initiatives. Working closely with departments such as finance, operations, marketing, and member services, the BI Analyst develops dashboards, reports, and visualizations that improve business performance, member engagement, and operational efficiency.

The role also involves aligning insights with regulatory compliance and regional economic considerations.

**What you’ll be doing**:

- Develop and maintain business intelligence dashboards, reports, and visualizations to support decision-making processes.
- Extract, clean, and analyze data from various sources to identify trends and patterns and generate actionable insights and recommendations to inform business strategies.
- Design, transform, and prepare data for reporting, ensuring the data is accurate, and tailored to support business intelligence needs.
- Collaborate with cross-functional teams in an agile environment to define reporting requirements, ensuring alignment with business goals and driving continuous process improvements.
- Ensure data integrity and reliability by implementing data validation techniques and performing regular audits of data sources and pipelines.
- Stay updated on the latest BI tools and trends, proposing innovative solutions to improve data visualization and reporting capabilities.

**What you bring**:
**Experience**:

- 3+ years’ hands-on experience in a Data and Insights development role.
- Hands-on design and development experience using Power BI and SQL mandatory, SSAS, SSRS and SSIS familiarity is an asset.
- Data modelling, unit testing and Master Data Management experience is desirable.

**Education and Training**:

- Post-secondary education in computer technology or IT related discipline from an accredited institution.

**Other**:Occasional travel to Servus Corporate Centre (Edmonton) or regional offices may be necessary.

**Why Servus?**

Working for Servus has outstanding benefits. In addition to standard benefits like health and wellness, vacation and retirement savings programs, we also provide other important benefits such as:

- Competitive compensation including performance-based incentive pay and profit share
- Training & Development Opportunities
- Career Advancement Potential
- Flexible work options
- Meaningful work towards individual and corporate goals
- Opportunities to get involved and give back through an employee volunteer program

At Servus, our employees are also members. This means you'll have all the benefits of being a member of the credit union including profit sharing, voting for the board of directors, and all of the financial services we provide with a few additional perks

**What happens next?**

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