Customer Service Manager
1 week ago
Requisition ID: 194252 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: **What you’ll be doing** Our Customer Experience Leads are responsible for overseeing our high performing Retail Service teams. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals. We are looking for an enthusiastic, driven individual who will lead and support our Customer Experience Associates, while championing Scotiabank’s core values and culture. **Is this role right for you? In this role you will**: - Lead and manage your team of Customer Experience Associates and Senior Customer Experience Associates - Build strong customer relationships and deliver excellent customer service - Acts as the Officer in Charge (OIC) for the branch as required, managing any emergencies, customer escalations, etc. - Contributing to the overall success of the branch by identifying opportunities to enhance the customer experience - Act as a change management lead by assisting with the implementation of new policies and procedures **Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you have**: - Excellent leadership skills, able to coach and develop your team - Strong customer service skills - Previous experience managing a team of employees (including coaching, leading, and scheduling the team) is a strong asset - Excellent communication skills - Availability to work a flexible schedule - Previous banking experience is a strong asset - Strong technical skills, able to promote and demonstrate the use of digital/self-service banking options **What’s in it for you?** - The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers. - A rewarding career path with diverse opportunities for professional development - An organization committed to making a difference in our communities - for you and our customers. - You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development. - A competitive compensation and benefits package. Location(s): Canada : Quebec : Sainte-julie Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
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Manager, External Financial Advisory
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Sainte-Julie, Canada MNP Full timeManager, External Financial Advisory - Indigenous Services Join to apply for the Manager, External Financial Advisory - Indigenous Services role at MNP Inspirational, innovative and entrepreneurial - this is how we describe our empowered teams. Combine your passion with purpose and join a culture that is thriving in the face of change. Make an impact as an...
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Applications Service Technician Canada
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Retail Department Lead — Team Growth
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Sainte-Julie, Canada Independent Grocers Alliance Full timeA leading grocery retail firm in Montérégie, Sainte-Julie, is looking for an assistant department manager. In this role, you'll manage daily department activities, support team development through feedback, and collaborate with customer service clerks to ensure exceptional service. Candidates with 2 years of retail experience and a high school diploma are...
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Retail Department Lead — Team Growth
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Sainte-Julie, Canada Independent Grocers Alliance Full timeA leading grocery retail firm in Montérégie, Sainte-Julie, is looking for an assistant department manager. In this role, you'll manage daily department activities, support team development through feedback, and collaborate with customer service clerks to ensure exceptional service. Candidates with 2 years of retail experience and a high school diploma are...
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Gérant de Site
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Sainte-Julie, Canada Metro Inc. Full timeUne entreprise de distribution en alimentation recherche un(e) Assistant(e)-gérant(e) pour son département de boulangerie. Vous serez responsable d'assister le gérant dans les opérations quotidiennes tout en garantissant un service de qualité aux clients. Une expérience dans un département de boulangerie est requise, avec une aptitude pour la gestion...
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Service Advisor 3:30 Pm to 12:00 Am
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Sainte-Julie, Canada Camions Excellence Peterbilt Full timeFirst of all, do you like people? We are actively looking for the individual who will gladly treat all of our clients as if they were their father, mother, aunt, friend, neighbor or anyone else they truly value. A person who can, and who wants, to impress with the quality of his service. If you thrive on happiness and the total satisfaction of others, you...
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Financial Services Representative
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Dining Room Manager
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Customer Service Representative
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Sainte-Foy, Canada Bureau en Gros Full time: 1235666 **Position Summary**: Highly focused on sales generation of merchandise/services within the Service Centre and Copy Centre while demonstrating a high degree of customer awareness and ensuring exceptional customer satisfaction with an accurate, expedient return/exchange/purchase process. Responsible for knowing and understanding the operations of...