General Manager- Retirement Operations

**Description** Cogir Senior Living manages retirement residences across the country. We offer a range of senior living options including independent living, assisted living and memory care. For over 25 years, we have dedicated every day to the happiness of retirees. **Human Focus - Creativity - Excellence** We’re seeking individuals with a purpose and passion for life and who are looking for meaningful work that will make a real difference. Join our team today Is operations and sales your passion? Are you ready to inspire and motivate a team? Does delivering superior customer service excite you? Seeking an Executive Director with strong operations leadership experience in hospitality. You'll oversee general management of our retirement residence, delivering a superior "More Living" experience to residents. Join us and be part of an organization that invests in its leaders, recognizing that "people are the heart of our business." As the Executive Director, you'll lead a high-performing team, fostering a culture of excellence, collaboration, and continuous development. Your expertise in recruiting, training, and mentoring will ensure exceptional service and resident care. As the operations strategist, you'll efficiently manage all department operations, ensuring smooth functioning, strict compliance with collective agreements, and optimized fiscal resource allocation. You'll implement and maintain policies to uphold industry standards and regulations while achieving financial targets with maximum operational efficiency. As the sales champion, you will create a focus on sales and occupancy, ensuring the team collaborates to meet and exceed occupancy targets. You will actively promote the residence within the local market ensuring a multi-pronged approach that showcases the residence as the top choice in retirement living. As the financial performance expert, you'll set and monitor targets for employee engagement, resident satisfaction, audits, occupancy rates, and net operating profit. Your strategies will help us surpass targets. As the customer service advocate, you'll build strong relationships with employees, residents, and their families, fostering open communication and continuous improvement. Seeking feedback from stakeholders, you'll identify areas for enhancement and implement strategies to achieve our goals. Your positive relationships with regional teams, external vendors, and regulatory bodies will reflect our organization's professionalism and integrity. **Perks and Benefits for the Executive Director**: We believe in rewarding our Executive Director for their results, hard work and dedication. Here are some of the appealing perks and benefits you can expect: - ** Competitive Compensation Package**: As an Executive Director, you will enjoy a lucrative compensation package including a competitive salary that reflects your experience and expertise and eligibility to our short term incentive plan. Additionally, there is an opportunity for annual merit increases, ensuring that your hard work and exceptional performance are recognized and rewarded. - ** Comprehensive Onboarding and Training**:We value your success and provide an extensive four-week onboarding program. This program is designed to equip you with the knowledge, skills, and tools necessary to excel in your role. We invest in your professional development from the start. - ** Coaching and Mentoring**: We are committed to your ongoing growth and development. You will have the opportunity to work closely with our Regional and National teams, who will provide guidance, support, and mentorship. Their expertise and insights will help you reach your full potential as an Executive Director. - ** Dedicated Support**: We understand the importance of having a strong support system. You will have access to dedicated support staff and resources to assist you in your role. Whether it's administrative support, operational guidance, Legal or Finance, we are here to ensure your success. - ** Extensive Benefits Plan**: Your well-being is important to us. We offer an extensive benefits plan that includes comprehensive medical coverage, health benefits, an Employee Assistance Program (EAP) for personal support, and a RRSP matching program to help you plan for your future. - ** Manulife Vitality Program**: We prioritize your health and wellness. As part of our commitment, we offer the Manulife Vitality program. By participating, you have the opportunity to earn exciting rewards and gift cards, encouraging a healthy and active lifestyle. - ** Employee Perks Program**: We are a proud partner of Perkopolis, an employee discount program that provides our team members with exclusive discounts on entertainment, travel and shopping, gift card rewards, and much more. - ** Generous Time Off**: We recognize the importance of maintaining a healthy work-life balance. You will start with four weeks of vacation per year, along with additional sick and persona