Shift Leader

1 week ago

Toronto, Canada Bar'kada Toronto Full time

Job Overview:
We are seeking a highly motivated and experienced Shift Leader to join our team. As a Shift Leader, you will be responsible for overseeing the daily operations of our establishment, ensuring exceptional customer service, and maintaining a positive work environment. If you have previous experience in the food industry, possess strong leadership skills, and thrive in a fast-paced environment, we want to hear from you.

**Responsibilities**:

- Provide excellent customer service by greeting and assisting customers in a friendly and professional manner
- Supervise and train team members on company policies, procedures, and best practices
- Ensure compliance with health and safety regulations
- Handle cash transactions accurately and efficiently
- Assist with training new employees
- Monitor inventory levels and place orders as needed
- Resolve customer complaints or issues promptly and professionally
- Collaborate with management to develop strategies for improving overall performance

Qualifications:

- Previous experience in the food and beverage industry, preferably in a leadership role
- Strong customer service skills with the ability to handle difficult situations calmly and effectively
- Excellent communication and interpersonal skills
- Proficient in cash handling procedures
- Ability to work in a fast-paced environment while maintaining attention to detail
- Knowledge of food safety regulations and best practices
- Ability to multitask and prioritize tasks effectively
- Experience with team management and employee scheduling is preferred

**Job Types**: Full-time, Part-time

Pay: $17.00-$19.00 per hour

Expected hours: 30 - 50 per week

**Benefits**:

- Company events
- Discounted or free food
- Extended health care
- Store discount

Schedule:

- 8 hour shift
- Evening shift
- Night shift
- Weekends as needed

Supplemental pay types:

- Overtime pay
- Tips

**Experience**:

- Hospitality: 2 years (preferred)

**Language**:

- English (required)

Licence/Certification:

- Smart Serve (preferred)

Work Location: In person

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