Human Resources

Role Summary

The basic function of the HR & Staff Housing Coordinator is to provide HR support within the Canadian locations of Ziptrek Ecotours. They are to provide support with all HR practices such as recruitment, uniform management, payroll, training & development, event planning, performance reviews, employee relations, employee housing, and general admin tasks. This is an entry-level position that requires initiative and excellent communication.

Staff housing is not available for this role, and only applicants with secured housing in Whistler/Sea to Sky will be considered. Interviews will take place in the week of December 16 - 20 with a start date sometime in January 2025.

Compensation package:

- 6% vacation accrual (equivalent of 3 weeks annually)
- Parking in Whistler village
- Annual learning and development allowance
- Annual leisure benefit
- Extended health benefits
- Discounts and pro deals with local restaurants, clothing, and equipment partners

Qualifications & Skills
- Professional and personable; you know the balance between serious and fun
- Excellent time management and organizational skills
- Excellent interpersonal and communication skills; you do not shy away from difficult conversations
- Outstanding attention to detail
- Ability to handle sensitive information
- Proven ability to work with others and respect for peers, direct reports, and management
- Ability to easily connect with others and be approachable
- Independent worker who is not afraid to take initiative
- Proficiency with Google Workspace, BambooHR, and WhenIWork is an asset
- Ability to document and adhere to company procedures
- Positive attitude and ability to work productively and effectively with other managers.
- Is capable of working effectively with outside professionals
- French language (written, verbal, and reading) is an asset

Main Duties
- Coordinate all frontline employee files - BambooHR & hard file
- Fully coordinate and manage seasonal and year-round staff housing, including but not limited to bed assignments, review of documentation, bi-weekly housing inspections, move-in and move-out inspections, continuous communication with housing advisors, and more.
- Support all frontline recruitment - Bamboo HR, Sparkhire, job postings, interviews, offers, etc.
- Administer company orientations for all frontline employees
- Administer non-technical training - progressive discipline, bullying & harassment, etc
- Understand and administer the extended benefits plan
- Plan, coordinate, and manage all internal social events
- Administer, inventory, and upkeep of employee equipment and uniforms
- Submitting and managing WorksafeBC claims in collaboration with our Operations team
- Understand and support the Ziptrek perk programs: recreation & wellness programs, training and development allowances, gear allowances, etc
- Management of HR system - keeping contact information up to date in Bamboo HR and When I Work
- Participate in the Health and Safety Committee meetings
- Participate in the Employee Experience Committee meetings
- Manage and update frontline position job descriptions
- Employment confirmation letters & references - frontline employees
- Coordinate all co-op placements
- Coordinate intercompany exchange program
- Collaborate with the Sales department to contribute to contra drive
- Support with special events as required
- We are a guest-focused business that is seasonal in nature. During peak times we may call on our administration team to get outside, work additional hours, and do whatever it takes to deliver the experience we are renowned for._