Assistant Manager Full-time
2 weeks ago
Homes Alive Pets
Homes Alive Pets is a forward-moving, dynamic, and fun place to work. Not only do you get to serve and enrich the lives of our customers and their pets, but we have a strong team environment. Homes Alive is a family-owned business and offers regular hours and competitive pay, and benefits after a 3 month training period.
Our mission at Homes Alive is to make lives better. This includes improving yourself and developing as an individual, it includes the people we work with, it includes customers and their pets, and it includes our community. We are looking for applicants that will contribute to our mission and help us make lives better.
Purpose
The Assistant Manager is a catalyst & sustains all operations on a store level. It is the responsibility of the Assistant Manager to assist the Store Leader to lead & develop the store appearance and coordinate all operations are working effectively to provide exceptional store performance, and ultimately store growth, while upholding the values and mission of Homes Alive Pets.
Structure & Schedule
The Assistant Manager reports to the Store Leader and works in cooperation with 2 other Assistant Managers. The Assistant Manager is responsible for leading the delegated Store Team, which include the following positions: Guest Service Representatives, Receivers, and Bulk & Stock.
Responsibilities and Duties
Leaders are responsible for these 4 areas of store functions in order of priority with objectives:
- Store Appearance
- To provide the highest quality solo shopping experience for guests;
- To consistently maintain product availability;
- To effectively manage inventory to provide best value for guests;
- To minimize costs of shrink and expiring products.
- Team Performance
- To create a culture of performance, positivity, & growth;
- To foster individual performance & growth;
- To develop upcoming Leaders for future opportunities
- Guest Services
- To develop & maintain the highest level of Guest experience that achieves Store Reputation, Guest Acquisition, & Guest Retention. (ie. Optimal first-time experience & optimal returning experience).
- Communication
- To be consistently present & available on sales floor;
- To be aware and proactive & positive with opportunities to foster and handle store growth;
- To effectively communicate & represent Homes Alive Pets to store team;
- To maintain systems & reports of communication.
If the description above aligns with your strengths and you want to join a strong and aspiring team, please submit your resume along with a cover letter. In your cover letter, please describe to use your past leadership experience and why you wish to pursue leadership in the future.
We thank all applicants; however, only those selected for an interview will be contacted.
Qualifications and Skills
Minimum Qualifications:
- Minimum 1 years experience in retail or grocery industry
- Proven excellence in merchandising principles
- Proven excellence in Customer Service
- Experience management of inventory
- Able to effectively communicate both verbally & writing
- Excellent organization and reporting skills
- Emergency First Aid - Level A (Can be conditional if not acquired)
Preferred Qualifications:
- Minimum 1 year in Leadership or management position
- Experience in Pet Industry
- Proficiency with Technology (G-Suite preferred)
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