Case Manager, Youth

**Case Manager, Youth & 2SLGBTQI+**

**(Short-term contract until November 23, 2026)**

ISANS is seeking a full
- time **Case Manager, Youth & 2SLGBTQI+** Responsible for providing direct support to government assisted, young adult refugees who face significant barriers to settlement during their first years in Canada. Support will focus on addressing and overcoming various barriers including orientation, goal setting, employment, language, and education

Reporting to the Supervisor & Manager, Refugee Resettlement, this position will be responsible for:
**Duties and responsibilities**:

- Providing settlement case management services for refugee youth whorequire more individualized services
- Provide one-on-one needs assessment, settlement plans and referrals, information and orientation sessions, and support to young adult refugees encountering difficulties in adjusting to life in Canada and helping them to address and overcome those difficulties
- Work collaboratively with Youth Life Skill, Employment and Language services and community partners to ensure efficient and effective use of all relevant programs and services are adapted to the needs of young adult refugees
- Provide links between the newcomer young adults with specific settlement needs and existing resources in the community
- Gathering feedback from clients on a continual basis to determine the supports that are needed
- Organizing and facilitating monthly settlement sessions with young adult refugees
- Preparing and coordinating orientation sessions including inviting guest speakers to speak on topics such as wellness, life in Canada, employment and education, laws, rights and responsibilities, and volunteering and other topics relevant to successful settlement and integration
- Using art, music, dance, and poetry to help youth express themselves and to contribute to their community.

**General responsibilities**:

- Providing information as required for internal/external reports and proposals
- Reviewing and adhering to ISANS workplace policies and procedures
- Recording all relevant client information on databases in a consistent and timely manner as appropriate to the position
- Participating fully in regular staff meetings, team meetings, training and development and ISANS events
- Performing other duties as required

**Education**:

- Bachelors Degree in Social Work/Health/Psychology/Education
- Equivalent combination of education and experience will be accepted

**Experience**:

- 2 years’ experience in a similar youth serving position
- Experience working in diverse and inclusive setting and delivering direct service to immigrant youth preferred
- Experience delivering service face to face, in group settings and online
- Experience with networking, outreach and building partnerships
- Experience in group facilitation
- Experience developing, implementing and evaluating programs or projects

**Knowledge**:

- Knowledge of trauma informed and empowerment practices
- Knowledge of local organizations, programs and services important to refugee youth resettlement and integration
- Knowledge of diverse refugee youth populations, their needs and experience including those of 2SLGBTQ1+ refugees

**Skills**:

- Strong written and verbal English communication skills
- Ability to work independently and as part of a team
- Strong time management and organization skills
- Additional languages an asset

**ISANS Core Competencies**

**Cultural Competency; Equity, Diversity & Inclusion**
- Embracing the value that different perspectives and cultures bring to an organization

**Collaboration**
- Working collaboratively with others across the organization to achieve shared objectives

**Continuous Learning**
- Continually seeking new knowledge and skills, as well as developing existing capabilities

**Innovative Thinking**
- Introducing new ways of looking at problems and developing useful ideas that are new, better, or unique

**Accountability**
- Holding self and others responsible and accountable to being transparent and principled in our approach and to meeting commitments

**Respect**
- Actively encouraging an environment of fairness, honesty and integrity for all

**Terms of Employment**:

- Short-term contract to November 23, 2026
- Full-time, 35 hours per week
- Hybrid work environment: work location will be determined by operational requirements, prioritizing ISANS mission and clients to determine the right balance of in-person and virtual work.

**Commencement Date**:ASAP

**Closing Date**:Friday August 29, 2025- 4 p.m.

Only those eligible to work in Canada will be considered for this position

**Job Types**: Full-time, Fixed term contract
Contract length: 15 months

Pay: $49,097.73-$53,585.80 per year

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- On-site parking
- Paid time off
- RRSP match
- Vision care

Work Location: Hybrid remote in Halifax, NS B3L 4P1

Application deadline: 2025-05-28