Porter

1 week ago

Vancouver, Canada Westmont Hospitality Group Full time

**Position**:
**Porter**

**Reports To**:
**F&B Services Manager**

**OUR COMPANY**

Parq Casino - Dive into the excitement at downtown Vancouver’s only casino

At Parq Vancouver, you can find a beautiful casino with high-end salons, restaurants, entertainment, bars, patios, and hotels all under one roof. Parq is where locals and visitors alike come to have fun with friends and family in a vibrant and memorable environment unlike anything else in the city.

We are proud to celebrate Vancouver, its beauty, and its people, which we do through creating unique experiences and building relationships with locals, visitors and like-minded businesses.

**OVERVIEW**

The Porter will be assisting servers and bartenders with food and beverage duties as assigned by the floor manager to ensure a fast and timely service for both internal and external customers at Parq Casino.

**DUTIES AND RESPONSIBILITIES**
- Primarily delivering supplies throughout the second floor of the casino and Salons
- Assisting bartenders at Center Bar with stocking the bar
- Assisting servers with clearing tables and maintaining a clean and tidy environment for guests
- Ensure the Porter station is stocked, cleaned and organized
- Operate in compliance with the Occupational Health and Safety Act
- Maintain a positive work environment
- Responsible for providing professional and superior customer service in accordance with established company standards
- Greet all guests in a friendly and courteous manner
- Perform other job-related duties, as directed by management

**QUALIFICATIONS AND EXPERIENCE**
- Ability to get along well with others in a team environment
- Able to lift a minimum of 25 LBS
- Able to stand for long periods of time
- Committed to promoting a safe work environment
- Excellent communication skills
- Excellent organizational skills and the ability to multi-task
- Proven superior customer service experience
- Flexible work schedule to accommodate operational needs of a casino environment
- Friendly, outgoing and professional
- Has a respectful approach and pleasant demeanor
- Previous experience in a similar role

**CERTIFICATES AND/OR LICENSES REQUIREMENTS**
- Ability to obtain a valid GPEB License
- Ability to complete all BCLC Certifications
- Serving it Right Certification
- Food Safe Certificate

**PHYSICAL REQUIREMENTS**
- Able to lift, handle, and transport materials that are over 20lbs
- Required to sit, stand and walk during working hours- Parq Casino exists on the traditional, ancestral, and unceded territory of the xwməθkwəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səl̓ilwətaɁɬ (Tsleil-Waututh). We are committed to meaningful actions that engage with Indigenous communities, respect the history and culture of Indigenous Peoples, and advance reconciliation through Indigenous-supportive business practices._

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