Financial Services Manager
3 days ago
**Job Title**: RV Finance & Insurance (F&I) Manager
**Department**: Sales & Finance
**Reports To**: General Manager
**Position Summary**
We are seeking a motivated and customer-focused RV Finance & Insurance (F&I) Manager to join our team. The F&I Manager is responsible for guiding customers through the financing and insurance process, ensuring a seamless, transparent, and positive buying experience. This role requires strong product knowledge, compliance expertise, and the ability to maximize profitability while maintaining high levels of customer satisfaction.
**Key Responsibilities**
- Present and explain financing options, extended service plans, protection packages, and insurance products to customers in a clear and professional manner.
- Secure financing for customers by maintaining strong relationships with banks, credit unions, and other lending institutions.
- Ensure compliance with all federal, provincial/state, and dealership regulations, policies, and procedures.
- Prepare accurate and complete paperwork for financing and insurance deals, ensuring all documentation is filed and recorded properly.
- Work closely with the sales team to support the delivery process and improve overall profitability.
- Monitor and achieve sales performance goals related to finance and insurance product penetration.
- Provide exceptional customer service to build trust, encourage repeat business, and drive positive customer satisfaction scores.
- Stay up to date with industry trends, lender programs, and regulatory changes.
**Qualifications**
- Previous experience as an F&I Manager in an RV, automotive, or powersports dealership is required.
- Strong knowledge of financing, insurance products, and compliance requirements.
- Proven ability to build rapport with customers and explain complex financial products in simple terms.
- Excellent organizational skills and attention to detail.
- Strong negotiation, communication, and problem-solving skills.
- Proficiency with dealership management software (DMS) and Microsoft Office Suite.
- Valid driver’s license.
- Valid OMVIC license
**Core Competencies**
- Customer Service Excellence
- Integrity and Compliance
- Sales and Product Knowledge
- Team Collaboration
- Results-Driven Mindset
**Compensation & Benefits**
- Competitive base salary plus performance-based commission
- Employee discounts on RVs, parts, and services
- Ongoing training and professional development
Pay: From $80,000.00 per year
**Experience**:
- Financial services: 5 years (required)
Work Location: In person
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