Banquets Food and Beverage Manager

**THE COMPANY**:
Passion Drives Performance. InnVest succeeds because our people love what they do. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the walls of our offices and hotels.
Our company culture is built on collaboration. A nimble team where everyone has a voice and an opportunity to pursue their passions. Our skill sets are as diverse as our portfolio, but we all have a singular focus: a belief that partnerships deliver the best results. We embrace an entrepreneurial approach to decision making, respect for others, a strong sense of integrity and the curiosity and courage to challenge the status quo.
With over 100 hotels in our portfolio, representing 18 internationally recognized hotel brands, InnVest is the largest independent owner of hotels in Canada. In addition, our management team oversees the day-to-day activities of almost 90 hotels also making InnVest the largest independent operator of hotels in Canada. InnVest’s portfolio is geographically diverse with hotels from Vancouver, BC to Corner Brook, NF. From roadside inns to luxury urban properties, we are also experientially diverse.
At InnVest, our mission is simple - to deliver outstanding guest experiences and superior returns on quality hospitality investment. A career at InnVest will provide you with unrivalled opportunities and invaluable exposure to Canada’s largest independently owned and operated hotel portfolio

**RESPONSIBILITIES**:
Sales and marketing- Promote all hotels services to prospective customers with proactive direct sales efforts.
- Log all activity in sales pro and maintain all customers’ information.
- In charge of all banqueting and sales correspondence, answering calls, mail, confirming banquet arrangements, menus, BEO, RFP’s, Banquet Function Plans, etc.
- In charge of all correspondence with guests.
- Maximize hotels food and beverages revenues via in house promotions, advertising and upselling.
- Ensure that pricing within all areas of the hotel food, beverage and catering is in line with the competition.
- Assist sales director with all sales effort as they relate to banqueting.
- Develop strategies, ideas and goals for the department.
- Attend trade shows or corporate events as assigned.
- Assist General Manager and Sales Director in ensuring website information is up to date including offers on all channels including social Medias.
- Work with the General Manager to ensure that all budgeted revenue goals are met.
- staffing- Oversees and participates in the process of finding, interviewing, hiring training and furthering the abilities of department staff
- Monitor and motivate department staff to achieve job satisfaction, career development and quality.
- Oversee and participate in the process of disciplining, training and terminating department staff.
- Conduct bi-yearly performance reviews.
- Organize all scheduling
- Plan and conduct operations meetings, responsible for communication to departmental staff.
- Event planning
- Coordinate and control setting up, cleanliness, technical requirements and quality control efforts of banqueting facilities.
- Liaise with all other department managers based on needs.
- Work with outside vendors.
- Ensure the smooth operation of all events.
- Food and beverage bar and breakfast coordination
- Develop, monitor and maintain cost control procedures
- Conduct regular quality audits
- Re-order items and supplies based on needs.
- Conduct inventories.

**QUALIFICATIONS**:
High school diploma, minimum 2 years’ experience with Proven ability in managing and supervising, preferably in a hospitality environment.
- Able to effectively communicate with guests and have strong interpersonal skills and a positive attitude.
- Available to work early mornings, evenings, weekends and holidays.
- Self-starter with excellent organization, presentation, customer service and communication skills.
- Strong literacy skills, both verbal and written.
- Computer literacy. ( micros, sales pro an advantage )