Medical Receptionist
2 weeks ago
**Job Overview**
**Responsibilities**
- Greet patients warmly and assist them with check-in and check-out processes.
- Schedule appointments and manage the calendar for healthcare providers.
- Answer phone calls promptly, addressing patient inquiries and directing calls as necessary.
- Maintain accurate patient records using electronic medical records (EMR) systems.
- Verify patient insurance information and handle billing inquiries.
- Ensure the front desk area is organized and welcoming at all times.
- Collaborate with medical staff to ensure seamless patient flow throughout the office.
- Prepare, set up, and sanitize equipment before and after treatment sessions to maintain a safe and organized environment.
- Ensure cleanliness and safety of the gym and treatment areas at all times to promote a functional and hazard-free workspace.
- Handle administrative tasks such as filing, data entry, and managing correspondence.
**Experience**
- Previous experience in a Multidisciplinary Wellness Clinic setting is preferred.
- Familiarity with medical terminology is essential for effective communication within the team and with patients.
- Experience with electronic medical records systems, Telus Health and Provider Connect is **required**.
- Strong administrative skills, including proficiency in using phone systems and office equipment.
- Excellent interpersonal skills with a focus on providing exceptional customer service at the front desk.
- Attention to detail and accuracy in all tasks.
- Ability to maintain confidentiality of sensitive information.
- Proactive and able to work independently.
**Benefits**:
- Competitive wage commensurate with experience.
- Opportunities for professional development and advancement within the organization.
- Supportive work environment with a collaborative team.
**How to Apply**:
Deca Health and Wellness is an equal opportunity employer and is committed to diversity and inclusion in the workplace. We encourage qualified individuals from all backgrounds to apply.
Selected applicants will be invited for an interview.
**Job Types**: Part-time, Permanent
Pay: $18.00-$19.00 per year
**Benefits**:
- Flexible schedule
- On-site parking
Schedule:
- Evening shift
- Monday to Friday
- Weekends as needed
Application question(s):
- Do you have experience working in a physical rehabilitation clinic?
- Do you have experience using direct billing to Extended Health Insurance Companies?
**Experience**:
- Receptionist: 1 year (required)
Work Location: In person
**Job Types**: Full-time, Part-time
Pay: $18.00-$19.00 per hour
**Benefits**:
- Company events
- Flexible schedule
- On-site gym
- On-site parking
Work Location: In person
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