Assistant Store Manager

1 day ago

Laval, Canada Swatch Group Canada Full time

**Job description**:
The Assistant Store Manager, reporting to the Store Manager, plays a key role in managing all aspects of the store's operations. This role involves driving sales through motivation and support of the staff, guiding the sales team to provide exceptional customer service for sales growth, and meeting operational objectives and ensuring adherence to company policies and procedures. Assistant Store Manager has to possess the following Swatch Core Competencies: Customer Focus, Drive for Results, Build Effective Teams and Relationships, Creativity and Problem Solving, and Humility and Integrity.

Starting base pay of $43,500.00 plus monthly performance bonus.

**Benefits**:

- Paid Vacations
- Paid sick days
- Health benefits, including dental and vision coverage.
- Life insurance
- RRSP contributions with company match
- Company Discount

**Responsibilities include**:

- **Customer Service & Sales Generation**: Coaching the sales team to enhance customer experiences and achieve sales targets, ensuring product knowledge, and monitoring performance.
- **Operations**: Assisting in managing store efficiency, adhering to procedures, inventory control, and addressing inventory discrepancies.
- **Personnel Management**: Supporting recruitment, development, and disciplinary processes, contributing to staff evaluations and development plans.
- **Visual Merchandising**: Helping maintain store presentation standards.
- **Other**: Upholding workplace safety, serving as a role model for company policies and procedures.

**Working Conditions**:
Work is performed with moderate physical effort is required and significant walking and standing is required for the majority of each shift. While this position has a low risk of injury, the position requires lifting, pushing, pulling and holding (up to 35 lbs and above with appropriate support) of boxes and store fixtures, as well as, significant focus when completing paperwork, cash management or using the POS.

**Profile**:

- Strong communication skills (verbal & written), including strong relationship building skills.
- Availability to work opening and closing shifts; flexible hours including weekends and holidays.
- Effective leadership skills to mentor and motivate retail team.
- Results oriented with a high level of energy and enthusiasm.
- Ability to communicate in a clear concise and understandable manner.
- Must be a self-starter who works well independently and in team environments.

**Professional requirements**:

- At least 2 years retail leadership experience, preferably in fashion and/or accessories.
- Intermediate computer skills with working knowledge of MS Office.
- Experience working with POS systems.

Pay: $43,500.00 per year

Additional pay:

- Commission pay

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Store discount
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Every Weekend
- Monday to Friday
- Night shift

**Experience**:

- Retail sales: 3 years (required)
- Leadership: 2 years (required)

Work Location: In person

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