Customer Service Representative

6 days ago

Kemptville, Canada McDougall Insurance and Financial Full time

At McDougall Insurance and Financial we offer our employees; a comprehensive benefits package, McDougall pension plan, staff appreciation days, social events, a branch-wide yearend bonus, a competitive salary and paid vacation time starting at 3 weeks._

Our growing team at McDougall Brown Insurance is looking for a Customer Service Representative in Personal Lines to join our team in Kemptville, Ontario

Are you looking to start a new career? Do you have strong customer service skills? If so, this might be the perfect opportunity for you. We provide you with all the tools, knowledge and training you need to be successful in this role.

*Responsibilities:*
- To provide legendary service directly to the client, after the sale by the Sales Executive.
- Process additions, deletions or changes to their policy on the appropriate broker management system (EPIC)
- Ensure all transactions and renewals are accounted for and processed accurately and on a timely basis.
- Provide quotations or estimates to clients on premiums, update information, and confirm data and coverage and to record appropriate changes or adjustments.
- Communicate with insurance company personnel as required.
- As an independent broker working for your client, acts as liaison with the insurer and balances the interests of the client, McDougall Insurance and the insurance company in force.
- Function as part of a team responsible for assisting in the collection of accounts receivable and in any other area as required.
- Where appropriate, procure a sale, normally through upgrading and bundling coverage for personal lines clients

*Qualifications:*
- Must have exceptional customer service and communication skills.
- Acts in a professional manner at all times and maintains a position of trust and confidentiality.
- Acts in an open, respectful, honest and helpful manner with all team members, clients and other staff.
- Ability to work effectively in a fast-paced environment
- Must be willing and eligible to obtain a RIBO license
- RIBO stands for the Registered Insurance Brokers of Ontario. RIBO regulates the licensing, professional competence, ethical conduct and insurance related financial obligations of all independent general insurance brokers in the province of Ontario. To learn more please visit

*What We Offer:*
- Dedication to investing in our employees' future by offering RIBO, CAIB, and other designation education reimbursement
- A supportive and inclusive culture where diversity is valued
- A competitive employee health and dental benefits program including long term disability
- A competitive pension plan
- Paid vacation time
- Access to ongoing training and development through our McDougall training team

McDougall Insurance and Financial is proud to be an equal opportunity employer. We aim to find individuals who are passionate about their work and treat others with dignity and respect.

If you need assistance or an accommodation, you may reach out to our Human Resources Department through our website:
**Job Types**: Full-time, Permanent

**Salary**: $40,000.00-$48,000.00 per year

**Benefits**:

- Company events
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- Vision care

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Bonus pay

Work Location: In person

  • Customer Service Representative

    5 days ago

    Kemptville, Canada Scotiabank Full time

    Requisition ID: 181126 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As a Customer Experience Associate/ Kemptville/ Permanent/ Part-Time 30h, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help...

  • Customer Service Representative

    2 days ago

    Kemptville, Canada Dairy Queen Full time

    Must be AVAILABLE DURING THE DAY TIME (IMPORTANT) Looking to hire someone who is adaptable to the various job functions of the Store, including cleaning/filling, Store opening/closing, cake decoration and customer service. This is a fast pace environment with attention to detail, speed and accuracy. Must be AVAILABLE DURING THE DAY TIME (IMPORTANT) **Job...

  • Customer Service Representative Supervisor

    2 weeks ago

    Kemptville, Canada ZE FENG INTERNATIONAL GROUP INC. Full time

    Education: - Expérience: **Education**: - College/CEGEP **Tasks**: - Co-ordinate, assign and review work - Establish work schedules and procedures and co-ordinate activities with other work units or departments - Examine and verify accuracy of work and authorize routine deposits and withdrawals - Identify training needs and train workers in job duties...

  • Csr - Customer Service Representative

    2 weeks ago

    Kemptville, Canada Domino’s Full time

    **Job Types**: Full-time, Permanent **Salary**: From $15.00 per hour Schedule: - 10 hour shift - 12 hour shift - 8 hour shift - Day shift - Every Weekend - Holidays - Monday to Friday - Night shift - On call - Weekend availability - Weekends only Supplemental pay types: - Tips

  • Customer Service Representative Supervisor

    5 days ago

    Kemptville, Canada ZE FENG INTERNATIONAL GROUP INC. Full time

    Education: College/CEGEP - Experience: 1 year to less than 2 years **Tasks**: - Co-ordinate, assign and review work - Ensure smooth operation of computer systems, equipment and machinery, and arrange for maintenance and repair work - Establish work schedules and procedures and co-ordinate activities with other work units or departments - Examine and verify...

  • Financial Services Representative

    2 weeks ago

    Kemptville, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Copy Centre Representative

    3 days ago

    Kemptville, Canada Staples Full time

    **Who we are** As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. At **solutionshop**, we partner with customers to help them find the right solutions to be successful, such as services...

  • 310t Technician

    2 weeks ago

    Kemptville, Canada City View Bus Sales & Service LTD Full time

    City View Specialty Vehicles was founded in 1995, serving private and public sectors across Canada and the US, with a core focus on delivering innovative vehicle solutions for municipalities and government agencies. Since our inception, we have expanded and diversified our products and services to meet our customers’ evolving and specialized needs. City...

  • Warranty Administrator/ Service Advisor

    1 week ago

    Kemptville, Canada Rush Enterprises Full time

    Rush Truck Centres of Canada is a part of Rush Enterprises, the largest commercial vehicle dealership group in North America. We represent a wide range of industry-leading truck and trailer brands backed by parts, sales, service, collision repair, lease and rental support. With 15 locations in Ontario and almost 600 employees and growing, we are looking for...

  • Retail Team Leader – Operations

    2 weeks ago

    Kemptville, Canada Dollarama Full time

    A retail company is seeking an Assistant Team Leader to support the management team in daily store operations. Responsibilities include assisting with store management, ensuring excellent customer service, and maintaining store standards. Candidates should have at least one year of retail experience, preferably in a supervisory role. Flexible availability...