Laptop/tablet Repair Technician

2 weeks ago

Brampton, Canada Best Buy Full time

The Role

The Laptop/Tablet Service Technician (Agent), based out of Brampton, ON, will be responsible for the diagnostics and repair of a variety of electronic products at the service depot in a timely and cost-effective manner. Requirements include excellent knowledge of software & hardware troubleshooting, service operations, and the ability to work with all associated test equipment. Knowledge surrounding the reading of service manuals, various service packages, diagrams and navigating vendor websites is essential. The Repair Technician must have a high attention to detail and accuracy, possess good written and verbal communication skills, good organizational skills, is a self-starter and a team player.
- Availability Requirement_
- _ Monday to Friday (Day Shifts), 40 hours a week, 6-month contract with possibility of permanent

As a Service Technician you will.
- Accurate and timely repairs/test/diagnosis that meet or exceed Industry Standards and regulation
- Ensures accurate fault determination and achieves a high rate of first-time completion
- Obtains parts required for the repair in a timely manner from the parts group
- Returns defective parts to the parts group immediately for return to the vendor
- Completes and maintains all paperwork and documentation required thoroughly, accurately and in a timely manner for easy retrieval and reference
- Accurately enters appropriate data into the computer system, as required
- Exercises care in avoiding errors and rework and pays attention to details
- Maintains safe environment for associates and visitors. Keeps all work areas clean, neat and organized. Identifies security risks and takes appropriate corrective measures
- Required to perform light material handling duties (up to 50 lbs.)
- The experience and education we need._
- Experience Testing laptops, computers, tablets
- Experience in diagnostics and repair of Cell Phones and or Tablets
- Demonstrate ability to maintain a 5S working area
- Computer electronics diploma, computer studies or a combination of relevant training and experience
- Multi-brand training certificates and manufacturer authorization is considered an asset
- Some lifting up to 50lbs required
- Ability to multitask, work in a fast paced environment and work well under pressure

9200 Airport Road, Brampton, ON L6S 6G6

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