Transport Coordinator

2 days ago

Ottawa, Canada E Inc. Full time

E INC is the parent company of EBlock and EDealer, unifying our approach to products, services, and strategies under one Vision and one Mission: to create the best digital auction and retailing platform in the world by connecting the automotive wholesale and retail experiences. Our brands and their technologies make it easy for a vehicle to move between buyers and sellers throughout its entire ownership lifecycle.

EBlock is an online vehicle auction where vehicles are bought and sold in 60 seconds. Our technology gives automotive dealers the opportunity to inspect and sell vehicles in a live online auction from their own dealership. EBlock currently hosts two types of auctions: In the first, dealers can launch and load auctions at time of vehicle appraisal. The second enables dealers to sell fresh trades or aged inventory. At EBlock, we are constantly innovating to adapt to today's automotive dealer’s needs. We greatly value our customers’ feedback, which is used to enhance our technology to better serve our users.

Reporting to the Transportation Supervisor, this position is responsible for placing outbound calls to carrier vendors via a qualification process, enter information into various forms and securing pricing and equipment details, while updating information into a tracking system.

**What You Will Do**
- Initiate and complete assigned ad hoc transport assignments for pricing (RFP) from lead to close
- Create call log list using tow company searches via internet, referrals and tow show leads
- Complete timely outbound phone calls to prequalify new carrier prospects
- Accurately type in documented phone calls into call logs and tracking systems
- Complete timely follow up calls to meet deadlines
- Coordinate and accurately input returned RFP data into Tracking system for management review
- Coordinate carrier on-site interviews, create meeting itineraries, and complete carrier profiles
- Send out declination letters to all participating carriers not selected as a contracted carrier
- Accurately update pertinent carrier information into Tracking system with equipment, contact information, contract terms, and insurance requirements
- Perform special projects as requested.

**What You Will Need**
- Bilingual (English/French) Preferred
- Bachelor’s degree and/or College Diploma in Logistics or related field
- Equivalent of 2+ years work experience; experience in a customer service or a call center environment a plus.
- Experience utilizing a vehicle dispatch system is an asset.
- Requirements Valid Drivers’ license and clean drivers’ abstract.
- Sound knowledge of telephone etiquette with excellent interpersonal and communication skills, pleasant and professional manner.
- Strong organizational and attention to detail skills.
- Proficient in Microsoft Office.

**E INC is a growing company that is continuing to evaluate our ongoing commitment and investment in our team members with**:

- Competitive pay
- Medical, Dental & Vision
- 401k/RRSP with Match
- Company paid Group Life/AD&D insurance
- Paid time off
- Flexible working environment
- Continuous Learning
- And an amazing culture to top it all off
- E INC is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity, please advise Human Resources if you require accommodation._

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