Season Ticket Member Sales Representative

**About Vancouver Rise FC**

Vancouver Rise FC is an ambitious new professional women’s soccer team competing at the highest level. Based in Vancouver, we are committed to growing women’s sports, fostering community engagement, and delivering a first-class experience for our players, fans, and partners.

**Season Ticket Member Sales Representative Position Overview**

Vancouver Rise FC is looking for a driven and dynamic Season Ticket Member (STM) Sales Representative to join our growing team. This role is critical to building the club’s foundational ticketing and fan engagement strategy, with a focus on revenue growth, relationship development, and long-term fan retention.

The STM Sales Representative will be responsible for generating new season ticket memberships, group sales, and fan packages. This role requires a proactive sales mindset, a passion for connecting with people, and the ability to create meaningful touchpoints that turn interest into loyalty.

This a contract position, 30 hours a week for a maximum of 4 months. Commission will be paid on eligible sales.

**Key Responsibilities**
- Develop and execute ticketing sales strategies—with oversight from the **Group Sales Manager -**focusing on season ticket memberships, partial plans, and group sales.
- Build and maintain strong relationships with prospects and current members through outbound calls, in-person meetings, and personalized outreach.
- Establish partnerships with local soccer clubs, organizations, businesses, and schools to broaden ticket sales opportunities and increase fan acquisition.
- Collaborate in the design and implementation of multi-channel campaigns, including digital marketing, retargeting strategies, and personalized outreach.
- Track and report sales activity and performance using CRM systems, ensuring accuracy and consistency in data entry and pipeline management.
- Deliver exceptional customer service and follow-up to maintain high satisfaction and retention among STM holders.
- Identify and communicate opportunities to enhance the season ticket member experience and contribute to overall fan engagement initiatives.
- Participate in regular sales meetings, trainings, and performance reviews with the **Group Sales Manager** to support professional development and goal alignment.

**Qualifications**
- 2-3 years of sales experience, preferably within the sports or entertainment industry.
- Proven track record of meeting or exceeding sales targets.
- Strong interpersonal, communication, and relationship-building skills.
- Comfortable making outbound calls and engaging with the public at events.
- Organized, self-motivated, and able to work both independently and collaboratively.
- Bachelor’s degree in Business, Marketing, Sports Management, or a related field is an asset.
- Familiarity with ticketing platforms (e.g. Archtics) and CRM systems (e.g. Salesforce).
- Strong organizational, analytical, and problem-solving abilities.
- Passion for soccer and a commitment to delivering memorable and engaging fan experiences.

**Key Competencies**
- **Sales-Driven**: Results-oriented with a strong ability to meet and exceed targets through strategic outreach and follow-through.
- **Fan-Centric Mindset**: Committed to delivering a high level of service and creating memorable experiences for fans and members.
- **Relationship Builder**: Skilled at establishing trust and rapport with individuals and groups from diverse backgrounds.
- **Excellent Communicator**: Strong verbal and written communication skills with an ability to influence, inform, and inspire.
- **Team-Oriented**: Collaborative spirit with the flexibility to adapt and contribute in a fast-paced, start-up club environment.
- **Detail-Oriented**: Accurate in managing data, tracking pipelines, and handling ticketing logistics.
- **Resilient & Adaptable**: Comfortable with change, enthusiastic about new challenges, and persistent in the face of obstacles.
- **Passion for Soccer**: Passion for sport and a genuine interest in growing the club’s footprint in the community.

**Working Conditions**
- Contract position based in Vancouver, with responsibilities during matches, events, and community engagements.
- Flexibility is required to meet the demands of a startup environment, including evening and weekend availability.
- Occasional travel may be required for meetings, community outreach, and sponsorship engagements.
- Applications will not be considered from other sources

**Job Types**: Part-time, Fixed term contract
Contract length: 4 months

Pay: $4,000.00-$4,500.00 per month

Expected hours: 30 per week

Additional pay:

- Commission pay

**Language**:

- English (preferred)

Work Location: In person