Crew Scheduler

2 weeks ago

Toronto, Canada Sunwing Travel Group Full time

**Join us in making vacation dreams come true**

Are you searching for a fun, passionate, travel loving team? -Sunwing has the EPIC work culture you have been searching for. We are currently looking for
**Crew Schedulers** to join us in making vacation dreams come true. As a
**Crew Scheduler**
**,**
***you will be responsible to ensure all pairings are staffed safely and efficiently in a timely fashion, while complying with all government regulations and collective agreements and will also provide the crew with a continuously high level of customer service. The position reports to the
**Manager, Crew Scheduling** and will be located in Toronto, ON.
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- have your career_
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- soar to new heights -_
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- under our_
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- wing_

**What we offer**:

- Competitive RRSP Matching, extended healthcare benefits, vacation, travel perks and much more
- Ongoing mentorship opportunities to foster career growth
- Overnight Premium
- 24/7 Mental Health support via Inkblot
- Opportunity to give back through our social responsibility initiatives

**What You’ll Do**:

- _ Monitor and evaluate crew schedule legalities and amend, as necessary._
- _ Ensure legal and timely staffing of all flights in relation to the government regulations and the Sunwing working conditions_
- _ Provide effective and timely communication with all Crew Members as it relates to schedule changes, flight assignments, and delays._
- _ Incorporate safety guidelines and policies into all functions of the position._
- _ Liaise with the applicable training department to notify of disruptions_
- _ Work with your team to solve arising operational issues as quickly as possible._
- _Coordinate scheduling activities to achieve on time operational performance in concert with other operational areas_
- _ Provide feedback for process change for continuous improvement for Crew Scheduling activities._
- _ Other duties as required_

***What You’ll Need**:

- Must be able to work in office (located near Pearson Airport)
- Must be able to pass a Criminal Background Check
- Flexible schedule; Days and nights, rotational shift work (4 days on, 4 days off)
- Customer Service experience required.
- Exceptional interpersonal and communication skills(written & verbal);
- Ability to be adaptable in a fast-paced, high pressure, environment and work with different personality types
- Ability to work autonomously and within a team
- Previous airline operational experience, an asset

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