Customer Experience Lead Maguire
2 days ago
Requisition ID: 170487 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. Team lead, customer service - 37.5 hours/South Shore **What you’ll be doing** Our Customer Experience Leads are responsible for overseeing our high performing Retail Service teams. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals. We are looking for an enthusiastic, driven individual who will lead and support our Customer Experience Associates, while championing Scotiabank’s core values and culture. **Is this role right for you? In this role you will**: - Lead and manage your team of Customer Experience Associates and Senior Customer Experience Associates - Build strong customer relationships and deliver excellent customer service - Acts as the Officer in Charge (OIC) for the branch as required, managing any emergencies, customer escalations, etc. - Contributing to the overall success of the branch by identifying opportunities to enhance the customer experience - Act as a change management lead by assisting with the implementation of new policies and procedures **Do you have the skills that will enable you to succeed in the role of Customer Experience Lead **? We’d love to work with you if you have**: - Excellent leadership skills, able to coach and develop your team - Strong customer service skills - Previous experience managing a team of employees (including coaching, leading, and scheduling the team) is a strong asset - Excellent communication skills - Availability to work a flexible schedule (full-time, 37.5 hours per week in the South shore) - Previous banking experience is a strong asset - Strong technical skills, able to promote and demonstrate the use of digital/self-service banking options **What’s in it for you?** - The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers. - A rewarding career path with diverse opportunities for professional development - An organization committed to making a difference in our communities - for you and our customers. - You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development. - A competitive compensation and benefits package. qc_region Location(s): Canada : Quebec : Levis || Canada : Quebec : Quebec || Canada : Quebec : Saint-romuald || Canada : Quebec : Sainte-foy Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
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Customer Experience Lead Maguire
4 days ago
Québec, Canada Scotiabank Full timeRequisition ID: 170487 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. Team lead, customer service - 37.5 hours/South Shore **What you’ll be doing** Our Customer Experience Leads are responsible for overseeing our high performing Retail Service teams. Scotiabank is a place where we put our customers...
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Customer Experience Associate
5 days ago
Québec City, Canada Scotiabank Full timeRequisition ID: 240583Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. About the roleAs a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.Our...
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Customer Experience
4 days ago
Québec, Quebec, Canada Dandy Full timeDandy is transforming the massive and antiquated dental industry—an industry worth over $200B. Backed by some of the world's leading venture capital firms, we're on an ambitious mission to simplify and modernize every function of the dental practice through technology. As we expand our reach globally, Dandy is building the operating system for dental...
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Customer Experience
4 days ago
Québec, Quebec, Canada Dandy Full timeDandy is transforming the massive and antiquated dental industry—an industry worth over $200B. Backed by some of the world's leading venture capital firms, we're on an ambitious mission to simplify and modernize every function of the dental practice through technology. As we expand our reach globally, Dandy is building the operating system for dental...
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Customer Experience Associate
1 week ago
Québec, Quebec, Canada Scotiabank Full time $45,000 - $65,000 per yearRequisition ID: Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.About the roleAs a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.Our Customer...
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Employee Experience Lead
2 weeks ago
Québec, Canada People Can Fly Full timeCompany Description People Can Fly is one of the leading independent AAA games development studios with an international team of hundreds of talented individuals working from offices located in Poland, UK, US, and Canada, and from all over the world thanks to our remote work programs. Founded in 2002, we made our mark on the shooter genre with titles such...
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Customer Experience Inside Sales
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Québec, Canada Oldcastle Infrastructure Full timeJob ID: 411980 FLSAStatus Oldcastle Enclosure Solutions (OES), a CRH company, has united the Carson®, Christy®, and Synertech® brands to form the largest manufacturer of plastic, polymer, and concrete utility enclosure products serving the municipal water, irrigation, electric, communications, and transportation markets. OES has 11 manufacturing and...
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Employer Brand
2 weeks ago
Québec, Canada People Can Fly Full timeCompany Description People Can Fly is one of the leading independent AAA games development studios with an international team of hundreds of talented individuals working from offices located in Poland, UK, US, and Canada, and from all over the world thanks to our remote work programs. Founded in 2002, we made our mark on the shooter genre with titles such...
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Customer Experience Associate
6 days ago
Québec, Quebec, Canada TD Full timeand business objectives by promoting banking solutions and completing business processes in a timely and accurate mannerConnect personally with customers to advise them appropriately and clearly on banking solutions and processesHelp build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal...
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Customer Experience Associate
5 days ago
Québec City, Canada The Toronto-Dominion Bank (Canada) Full timeDescription : Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position ofaCustomer Experience Associate. We are expecting...
