End User Support Specialist

2 weeks ago

Winnipeg, Canada BOEING Full time

At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

The Boeing Company is looking for an End-User Support Specialist to join our team in **Winnipeg, MB**.

This role will report to the Information Systems Infrastructure Manager.

**Position Responsibilities**:

- Experience evaluating and communicating (both written and oral) technical information and solutions with customers, suppliers and teammates at all levels of the organization in a professional manner
- Supports the installation, configuration and maintenance of system hardware, software, peripheral products and audiovisual systems
- Maintains an inventory of existing equipment, and assists with the evaluation and purchasing of new equipment
- Performs incident management and resolves hardware, software and configuration problems with systems. Integrates security solutions into information systems.
- Documents and adheres to procedures, standards, best practices, configuration settings, and installation sequences on software and hardware.
- Works directly with other departments to ensure Information Technology hardware and software solutions meet business requirements and schedules
- Works both independently and as part of a team to multitask in a fast-paced environment with tight deadlines

**Employer will not sponsor applicants for employment visa status.**

**Basic Qualifications (Required Skills/Experience)**:

- Must be legally able to work in Canada
- 3+ years’ experience in an IT support role as a technician or help desk analyst
- 3+ years’ experience working with and troubleshooting Windows 10 and Microsoft Office (2016, 2019, 365)
- 2+ years’ experience with computer component installation and troubleshooting
- CompTIA A+, Security+ certification or equivalent
- Able to support on-call 24/7 rotation

**Preferred Qualifications (Education/Experience)**:

- PowerShell scripting experience in automating tasks
- Familiarity with audiovisual hardware including Cisco Telepresence/VTC
- Dell Tech Direct warranty and repair services
- Experience with image capture and deployment tools (Norton Ghost, Acronis or equivalent)
- Experience working with Android mobile phone technology
- Experience troubleshooting laser printers
- Experience with Linux (Red Hat, Oracle, Ubuntu)
- Experience troubleshooting using remote support tools (Remote Desktop, Dameware)
- Knowledge of desktop hardening practices

**Typical Education and Experience**:
Bachelor's degree and typically 3 or more years’ related work experience, a Master’s degree and typically 1 or more years’ related work experience or an equivalent combination of education and experience.

**Relocation**:
**Shift**:
**Equal Opportunity Employer**:
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

  • Hifis Specialist

    2 weeks ago

    Winnipeg, Canada End Homelessness Winnipeg Full time

    Job Posting - EHW 2025-010 **One Year Term Position** (with the possibility of extension or becoming permanent) **HIFIS Specialist** Under the guidance and direction of and in consultation and collaboration with the Director of Housing Supports, the Homeless Individuals and Families Information System (HIFIS) Specialist is responsible for: - Supporting...

  • Client Systems and End User Support

    1 week ago

    Winnipeg, Canada IISD Full time

    The International Institute for Sustainable Development (IISD) is an award-winning independent think tank working to accelerate solutions for a stable climate, sustainable resource management, and fair economies. Our work inspires better decisions and sparks meaningful action to help people and the planet thrive. We shine a light on what can be achieved when...

  • Rtls End-user Support Analyst

    3 days ago

    Winnipeg, Canada Momentum Healthware Full time

    **About the Company**: Momentum Healthware is a team of professionals dedicated to ensuring that we remain an industry leader in the development and delivery of software and real-time location system (RTLS) solutions for the healthcare industry. Our success is based on providing outstanding service and support to clients throughout North America. ‍ **The...

  • Rtls End-user Support Analyst

    3 days ago

    Winnipeg, Canada Momentum Healthware Full time

    **About the Company**: Momentum Healthware is a team of professionals dedicated to ensuring that we remain an industry leader in the development and delivery of software and real-time location system (RTLS) solutions for the healthcare industry. Our success is based on providing outstanding service and support to clients throughout North America. **The...

  • Support Specialist

    3 days ago

    Winnipeg, Canada Manitoba Hydro Full time

    **SUPPORT SPECIALIST** **WINNIPEG, MB** **_ Manitoba Hydro is consistently recognized as one of Manitoba's Top Employers!_** **_ Great Benefits_** - Competitive salary and benefits package. - Defined-benefit pension plan. - Nine-day work cycle which normally results in every other Monday off, providing for a balanced approach to work, family life - and...

  • Housing Benefits Program Specialist

    2 weeks ago

    Winnipeg, Canada End Homelessness Winnipeg Full time

    Under the general direction of the Director Housing Supports, the Housing Benefit Program Specialist is responsible for ensuring that the rent supplements and building services programs are administered effectively and efficiently to prevent and end homelessness. You will work collaboratively with the Director Housing Supports, End Homelessness Winnipeg...

  • Housing Benefits Program Specialist

    3 days ago

    Winnipeg, Canada End Homelessness Winnipeg Full time

    Under the general direction of the Director Housing Supports, the Housing Benefit Program Specialist is responsible for ensuring that the rent supplements and building services programs are administered effectively and efficiently to prevent and end homelessness. You will work collaboratively with the Director Housing Supports, End Homelessness Winnipeg...

  • IT Support Specialist

    2 weeks ago

    Winnipeg, Canada Resolute Technology Solutions Inc Full time

    As the **IT Support Specialist (Workplace Technology Specialist)**, you are the first point of contact for our clients as well as within our company. You will provide technical support to our staff as well as our clients through the direction of the Workplace Technology Team Lead. Working with other team members, you will be responsible for ensuring that...

  • User Support Technician

    5 days ago

    Winnipeg, Canada BRIGHT SKY IMMIGRATION SERVICES INC Full time

    Education: College/CEGEP - Experience: 1 year to less than 2 years - **Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in response to identified difficulties - Collect, organize and maintain a problems...

  • User Support Technician

    2 weeks ago

    Winnipeg, Canada 7413689 MANITOBA LIMITED Full time

    Education: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years **Work setting**: - Relocation costs covered by employer **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other...