Sample Intake and Reception

M.B. Laboratories Ltd is a full-service analytical chemistry and microbiology laboratory. We offer diagnostic and analytical services to a wide variety of professionals, businesses, consultants, private citizens, and government agencies in British Columbia and across Canada. We are a small company with a highly trained, professional staff. Our services are utilized by a large number of municipalities, governments and water districts for the routine monitoring of food, drinking water, wastewater, treatment plants & specialized troubleshooting.

Receptionist/ Simple Intake Coordinator is required for locally owned and operated analytical, environmental laboratory office in Sidney, BC.

This role is perfect for an extroverted individual who enjoys interacting with the public and assisting people with their needs. In office training will be provided as the position will be cross trained. Ample opportunity to gain experience and develop knew skills in a kind, professional, and engaging environment.

**Key Responsibilities**
- Serve as the primary point of contact for clients and visitors, both in person and over the phone - Enter client data into the system accurately and efficiently
- Assist with administrative tasks such as filing, scanning, and organizing documents
- Provide excellent customer service by addressing client inquiries and concerns promptly and professionally
- Collaborate with other team members to ensure smooth workflow and efficient operations
- Maintain confidentiality of client information at all times
- Special projects as required
- Available to work core hours -- 8:30AM to 4:30PM, Monday - Friday

**Skills**:

- Strong data entry skills with a high level of accuracy
- Excellent organizational skills and attention to detail
- Ability to handle multiple tasks and prioritize effectively
- Strong clerical skills, including typing and filing
- Exceptional customer service skills, both in person and over the phone

If you are a detail-oriented individual with excellent organizational skills and a passion for providing exceptional customer service, we would love to hear from you. As an Intake Coordinator, you will play a crucial role in ensuring smooth operations by accurately entering client data, conducting intake answers and inquiries, and providing excellent customer service.

Please ensure contact information is on resume.

We thank all applicants for their interest, however, only those selected for interviews will be contacted.

Pay: $20.00 per hour

Expected hours: 40 per week

**Benefits**:

- Casual dress
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Profit sharing
- Store discount
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Sidney, BC V8L 5Y1: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Currently located in Canada?

**Education**:

- Secondary School (required)

**Experience**:

- Data entry or equiv: 1 year (required)

**Language**:

- English (required)

Work Location: In person