Communications Manager, Canadian Banking

Requisition ID: 223088

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

**The Role**

Contributes to the overall success of the Canadian Banking Communications team, ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures.

**Is this role right for you? In this role, you will**:

- Champions a client-focused, high-performance culture and a commitment to working cross-functionally to deliver results as one team.
- Supports the Senior Manager, Canadian Banking Communications in strategic communications, event management, internal communications and media relations.
- This individual will be expected to write high-impact content while working closely with key partners and the broader Global Communications team to share best practices.
- Drives the creative development and execution of high impact, engaging content including:

- Supporting internal and external communications for the Canadian Retail Banking team, including business line and corporate initiatives, industry topics and other thought-leadership opportunities.
- Creates internal and external content for various members of the Canadian Banking Executive Team.
- Support with the planning and execution of proactive media relation campaigns for various business lines in the Canadian Bank.
- Assisting with editorial calendars and content rollouts.
- Working with the Creative Studio to develop multimedia and graphics in support of communications strategies;
- Sharing of best practices within the Canadian Banking / Enterprise Communications and broader Global Communications teams to support the development of a best-in-class function.
- Supports the development and execution of external PR campaigns for the Canadian Banking which includes the development and issuing of press releases, proactive media outreach and preparing spokespeople for media opportunities.
- Develops excellent relationships with the Canadian Retail Banking business line, the broader Canadian Banking business, CB Communications, Global Communications and Enterprise functions towards the goal of refining strong internal and external brand identity.
- Supports the logistics and production of internal events in support of the business (i.e. town halls) and strategic planning activities to support the Canadian Retail Banking leadership team as required.
- Responsible for community management and support for internal communications channels for the Canadian Bank.
- Supports the issues management process and media relations for the Canadian Retail Bank and its corresponding business lines, by:

- Developing and circulating issues documents with recommended action and statements
- Acting as liaison between the business and the media concerning relevant issues pertaining to reputational risk.
- Supports the communications requirements for branch consolidations for the Canadian Retail Bank which includes developing key messages and supporting documents for Canadian Banking leaders, supporting scripting and training for mandatory town hall meetings and managing media inquires relating to branch closures.
- Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
- Actively pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
- Champions a high-performance environment and contributes to an inclusive work environment.

**Dimensions**
You can juggle competing priorities - from content development to town halls - and know how to grow strong relationships and ask the right questions to execute campaigns that deliver results. You have a keen eye for details. You can translate dense information in a succinct, professional manner that is easier to consume. You have a strong knowledge of the communications channels, the media landscape, social platforms and emerging trends.

**Creativity**
- You have a sense of what works in a corporate environment, want to push those boundaries, and have the persuasion skills to justify it.

**Project Management**
- We work closely with and on behalf of senior leaders - sometimes under tight deadlines. Your superior project management skills will assist in the development of multiple projects and complex initiatives.

**Do you have the skills that will enable you to succeed? We’d love to work with you if you have**:

- Minimum of 4-5 years of experience in Communications, preferably in a financial services or agency environment.
- Experience in developing Communication