Catering Supervisor

1 week ago

Toronto, Canada Oliver & Bonacini Events Full time

**Company Description**
We’re seeking a highly organized and service-driven individual for a dual role that blends on-site**catering supervision with administrative support for offsite events. This is a unique opportunity to lead a premium workplace dining experience while also contributing to event operations behind the scenes.

This individual will act as the site lead at a corporate client location, managing weekday lunch service and ensuring an elevated guest experience. Following on-site duties, the role supports our broader catering team with administrative coordination for offsite functions. This role reports to both the Catering Operations Manager and the Offsite Catering Coordinator.

**What's in it for you?**
- Gratuity Sharing
- Discounted gym membership
- Employee Assistance Program
- 50% dining discount for all O&B for you and up to 3 guests
- Employee referral program
- Training and development opportunities
- Access to health, dental and vision benefits with enhanced mental health coverage
- O&B is one of Canada’s largest hospitality companies with many internal career opportunities. We have restaurants, food halls, and catering teams in Alberta, Ontario, and Quebec.

**Job Description** The Day to Day**:

- On-site Catering Supervisor (10am-3pm)
- Offsite Catering Admin (hours as needed after 3pm)

**On-Site Catering Supervisor (10am-3pm, Mon-Thurs)**:

- Lead and oversee daily lunch service, ensuring smooth execution and high service standards
- Monitor guest feedback and cuisine patterns to relay insights to the culinary and workplace teams
- Track food weights and daily consumption data to support trend analysis
- Ensure food presentation, signage, cleanliness, and setup meet premium standards
- Maintain strict adherence to food safety and hygiene protocols
- Serve as the key point of contact between the client’s workplace team and internal catering leadership
- Respond quickly to service issues with professional and proactive solutions
- Foster a welcoming and positive dining environment through exceptional customer service

**Offsite Catering Admin (after 3pm, hours vary)**:

- Place beverage orders and track usage for event inventory
- Create and organize event signage
- Assist with team scheduling and managing uniform inventory
- Maintain and update administrative tools using Excel or Google Sheets

Provide occasional support for onsite/offsite events as required within the Downtown Toronto area.
**Qualifications**
- Previous experience in food service supervision/management, workplace hospitality, or catering
- Strong customer service skills with a proactive and positive attitude
- Detail-oriented with excellent organizational and time-management abilities
- Comfortable leading service on-site and working independently
- Proficient in Microsoft Excel and/or Google Sheets
- Able to handle multiple tasks in a fast-paced environment
- Flexible availability for occasional support outside core hours
- Food Handler Certification (or willingness to obtain) considered an asset

**Additional Information**

**Oliver & Bonacini's Diversity Commitment**

At Oliver & Bonacini Hospitality, we are committed to treating every employee with dignity and respect. We strive to be fair and just, and create working environments where our employees can be at their best.

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