Service Advisor

2 weeks ago

Greater Sudbury, Canada Rush Enterprises Full time

Rush Truck Centres of Canada is a part of Rush Enterprises, the largest commercial vehicle dealership group in North America. We represent a wide range of industry-leading truck and trailer brands backed by parts, sales, service, collision repair, lease and rental support. With 15 locations in Ontario and almost 600 employees and growing, we are looking for top talent to join our team.

Reporting to the Service Manager, the Service Advisor is responsible for scheduling service repair work and following the progress of repairs throughout the shift. This position is a full-time night shift, working either from 2:00 pm to 12:30 am, 4 days a week or Monday to Friday from 3:00 pm to 11:00 pm at our Sudbury, ON dealership.

**Responsibilites**

- Ensure compliance of all Occupational Health and Safety Act (OHSA) regulations, as well as the Company’s Health and Safety Policy.
- Scheduling service appointments.
- Provides customers with complete and accurate written cost estimates, establish the time require to complete work.
- Prepares orders by describing symptoms, problems, and causes discovered, as well as repairs and services required.
- Obtain customer signature on repair orders.
- Establish customer method of payment.
- Obtain credit approvals.
- Check on progress of repairs and contact customers regarding changes in estimate or promised time.
- Review and close repair orders.
- Explain completed work and all charges to customers
- Cross trained as a parts counter person.
- Complies with all relevant Health & Safety, and Environmental policies and procedures.
- Expected to have a positive attitude and promote a healthy work environment.
- Other related duties as assigned by management from time to time.

** Basic Qualifications**

- High School Diploma or equivalent. College or post-secondary education is preferred.
- Previous experience in Heavy Truck, Automotive or related industry experience preferred.
- Competency in the following areas required; customer service, administrative skills, team building, proficiency with software and computers.
- Strong interpersonal skills and customer focus.
- Excellent written and verbal communication skills.
- SAP experience is an asset
- Criminal Record Check.
- Valid driver’s license and Drivers Abstract.

** We offer the following Benefits**

- We offer exceptional compensation and benefits, RRSP, boot allowance, training, and opportunity for advancement - all in a culture that appreciates and rewards excellence, a positive attitude and integrity.

**We wish to thank all applicants for their interest in a career with Rush Truck Centres of Canada. Please be advised that only those selected for an interview will be contacted.

  • Service Advisor

    6 days ago

    Greater Sudbury, Canada TCAT Div of Toromont Industries Ltd Full time

    Toromont Cat is looking for a Service Advisor to join our team in Sudbury! This position will provide technical direction and accountability for scheduling all equipment repairs with both the internal and external teams within the service operations, while maintaining good communication with customers throughout the repair cycle as required. The Service...

  • Service Advisor

    2 weeks ago

    Greater Sudbury, Canada Toromont Cat Full time

    Toromont Cat is looking for a Service Advisor to join our team in Sudbury! This position will provide technical direction and accountability for scheduling all equipment repairs with both the internal and external teams within the service operations, while maintaining good communication with customers throughout the repair cycle as required. The Service...

  • Service Advisor

    3 days ago

    Greater Sudbury, Canada Adventure365 Full time

    Adventure365 is currently seeking a Service Advisor (Bike / Ski Service Department) to join our dynamic and successful team. If you’re passionate about the outdoors, love dealing with people, and are looking for an exciting new opportunity surrounding skis and bikes, then this is the job for you! Come join us at Adventure 365 - where everyday is an...

  • Service Advisor

    1 week ago

    Greater Sudbury, Canada Fountain Tire Full time

    Overview: **Fountain Tire Sudbury** **(770 Barry Downe Rd)** is searching for a friendly and knowledgeable individual to deliver exceptional customer service as a **Service Advisor**. **Salary: $40,000/yr to $55,000/yr (depending on experience)** **This is a full-time position with 40 hours/week** As part of the inside sales staff, the Service Advisor is...

  • Service Advisor

    6 days ago

    Greater Sudbury, Canada Rush Truck Centres of Canada Full time

    Rush Truck Centres of Canada is a part of Rush Enterprises, the largest commercial vehicle dealership group in North America. We represent a wide range of industry-leading truck and trailer brands backed by parts, sales, service, collision repair, lease and rental support. With 15 locations in Ontario and almost 600 employees and growing, we are looking for...

  • Automotive Service Advisor

    5 days ago

    Greater Sudbury, Canada Jim's Automotive Services Full time

    Jim’s Automotive Services is a family owned and operated automotive repair business that has been serving the Sudbury area for over 55 years. We are looking for a highly organized and motivated individual to join our advisor team. Duties and Responsibilities: - Greeting customers - Answering phones and scheduling appointments - Meeting with customers to...

  • Automotive Service Advisor

    5 days ago

    Greater Sudbury, Canada Kia Sudbury Motors Full time

    **Overview** **Responsibilities** - Greet customers promptly and professionally, assessing their vehicle service needs. - Explain repair and maintenance options clearly, providing expert advice based on mechanical knowledge. - Write detailed repair orders, accurately documenting customer concerns and recommended services. - Coordinate with technicians to...

  • Service Advisor

    3 days ago

    Sudbury, Ontario, Canada Doyle Chrysler Dodge Jeep Ram Full time

    What is it?The Service Advisor is the first point of contact for customers visiting our Service Department. They build lasting relationships, guide customers on best practices for keeping their vehicles safe and properly maintained, and ensure every customer receives an exceptional service experience.Service Advisors collaborate closely with our Sales team,...

  • Automotive Service Advisor

    5 days ago

    Greater Sudbury, Canada SUDBURY HYUNDAI Full time

    **Who are we?** At Sudbury Hyundai, great customer service is our priority. Although we service and sell vehicles, we consider ourselves in the people business. We’re committed to building long-term relationships with our customers, team members and our community. **Position Summary**: Our Service Advisors are the critical link between our technicians...

  • Service Advisor

    2 weeks ago

    Greater Sudbury, Canada The 401 Group of Companies Full time

    Now Hiring: Customer-Focused Service Advisor – Be the Friendly Face of Our Service Department & Drive an Exceptional Experience Every Visit! Be the Voice of Confidence – Guide Customers Through a -Star Service Experience! We’re looking for a customer-focused, organized, and energetic Service Advisor to join our dynamic dealership team! As the first...