Insurance Adjuster

7 days ago

Edmonton, Canada Peace Hills Insurance Full time

**Primary Duties and Responsibilities**
- Communicate directly with insureds and assist them through the claims process to facilitate fair and reasonable settlements
- Review all information available to confirm coverage is in place and applies to the reported claim
- Explain coverage and the claims process to Insureds and claimants
- Evaluate potential opportunities for recovery including through subrogation and salvage
- Collect and review documents and other relevant information that assist in the evaluation and quantification of the claim file
- Set, evaluate, and maintain appropriate reserves based on the expected final payout
- Provide direction and guidance to independent adjusters and legal counsel
- Prepare appropriate documents for large loss and head office reporting
- Retain and / or coordinate the retention of appropriate external resources as required
- Oversee, monitor, and control costs associated with external resources
- Evaluate and adjust claims in accordance with the company’s customer service standards
- Correspond verbally and in writing within and outside of the organization
- Maintain & keep current file diaries and abeyances
- Identify potentially fraudulent claims and coordinate file activity with the Special Investigations Unit
- **Required Qualifications**:

- CIP / FCIP designation preferred
- Minimum of 1 years previous claims adjusting experience is required
- Strong knowledge of property policies and wordings
- Excellent interpersonal verbal and written communication skills and the ability to deliver messages with tact and diplomacy
- Proven analytical, problem solving and investigative skills
- Strong Organizational and time-management skills
- Ability to make decisions that support the company’s claims handling philosophy

**Working at Peace Hills**

Peace Hills understands that by reducing work-life struggles, individuals can enjoy a healthier lifestyle while improving productivity at work. Providing an exceptional work life balance and a collegial work environment are just two of the ways we do this.

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday

Work Location: Hybrid remote in Edmonton, AB T5J 3N3

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