Cyber Security Analyst

**Description**:
Davies is a multi-award-winning operations management, consulting and digital solutions provider to organizations in highly regulated markets, including insurance, financial services, utilities, communications and to regulatory bodies. Our core services include Claims Solutions, Insurance Services Consulting and Technology and Legal Solutions.

We invest significantly in our people and their career development. Our team of over 8,000 professionals work across the UK, Ireland and North America.

Over the past five years Davies Group has consistently delivered strong double-digit growth through a combination of organic investment and via targeted acquisitions to add capability and new teams to its platform.

Reporting to the Lead Cyber Security Engineer, this is a hands-on role responsible for the management of security alerts and incidents, working within multiple systems and monitoring for abnormalities, threats and vulnerabilities.

**Key Responsibilities**:

- Managing alerts within the group’s security tooling (SIEM, EDR, DLP, PAM, SWG & WAF)as well as reviewing the logs and reports from these tools and escalating anomalies.
- Analysing logs and events from various sources (servers, endpoints and cloud platforms)
- Triage alerts and determine potential impact or severity of security incidents
- Investigate and respond to security incidents (malware infections, phishing and unauthorized access)
- Follow up incident response procedures and escalate critical issues when necessary
- Work with the Cyber Security Engineers to help implement and tune security controls and configurations of the security tools within the group.
- Managing ticket queue within the team’s service desk queue
- Assisting with the completion of post incident reports
- Assist with IT security gap and risk assessments including PCI DSS, ISO 27001, CIS Top 18 and Cyber Essentials.
- Identification and risk assessment of newly identified vulnerabilities.
- Recommend rule set and process changes or improvements
- Flexibility to work on an evening shift where required
- Timely escalation of issues to Cyber Security Engineers and/or Lead Engineer.

**Skills, Knowledge & Expertise**:

- Highly focused customer service approach with excellent interpersonal skills.
- Experience with the Microsoft on premise and cloud platforms
- Ability to communicate technical information to both technical and non-technical people.
- Management of third-party relationships.
- Experience of Compliance (27001, GDPR, CIS Top 18).
- Experience of working with or within
- data teams to ensure highly available and resilient data to support operations
- technical project teams to deliver complex and large-scale infrastructure projects
- IT service desk to deliver swift resolution and fantastic customer service

- Ability to work under pressure and manage conflicting priorities to tight deadlines.
- Strong Stakeholder management with a focus on excellent customer service.
- Strong attention to detail, with excellent communication skills, both written and verbal.
- Proactive and self-motivated approach to problem solving.
- Flexible and approachable.
- You are self-motivated, result driven and business oriented.
- One or more relevant IT security qualifications from a recognised body, such as Comptia Security+, CySA+,, Microsoft SC-200

Other Desirable Skills:

- Project Management experience desirable.
- Experience of working within regulated businesses.

**Job Benefits**:
**Benefits**

At Davies, we are dedicated to supporting the well-being and future of our qualifying employees. Our comprehensive benefits package includes:

- Medical, dental, and vision plans to ensure your health and that of your family.
- A RRSP plan with employer matching to help you build a secure financial future.
- Our time-off policies, including Discretionary Time Off for exempt employees and Paid Time Off (PTO) package for non-exempt employees, reflect our commitment to promoting a healthy work environment.
- Paid holidays.
- Life insurance and both short-term and long-term disability plans, providing essential financial protection for you and your loved ones.

** Diversity and Inclusion**

Davies is dedicated to fostering a diverse and inclusive workplace that embraces a wide range of perspectives and experiences. We believe that diversity of thought is essential for innovation and creativity, and we actively promote an environment where all voices are valued and heard.

**Compensation Transparency**:
The salary range listed reflects the full compensation band for this role across all locations. Actual compensation will be based on factors such as skills, experience, qualifications, and geographic location, which may impact the final offer. We share ranges to remain transparent and consistent with pay equity practices.

**About Davies**:
We are a specialist professional services and technology firm, working in partnership with leading insurance, highly regulated and globa