Client Care Coordinator

3 days ago

Hamilton, Canada WS Audiology EMEA, LATAM & Canada Full time

At Lifestyle Hearing, a division of WS Audiology, we pride ourselves on being the pioneers of innovative solutions within the hearing care industry, who have a shared passion for positive impact on our client’s hearing journey, and always go above and beyond as a team_

We are now hiring a **Client Care Coordinator** for our **Helix Hearing Care** clinic in **Hamilton**, ON**.

**What** it’s all about**:
As a Client Care Coordinator, you are passionate about the hearing healthcare of our clients. You will ensure clients’ needs are met in a timely manner, maintain a well-organized appointment schedule, and recognize and capitalize on sales opportunities.

**What we offer you**:

- Competitive compensation package
- Comprehensive, employer-funded benefits package
- Healthcare spending account
- RRSP program + employer matching
- Paid vacation and personal days
- Profit-sharing programs
- Education assistance program
- Annual health & wellness benefit program
- Mentorship and development opportunities

**What you will do**:

- Ensure that clients’ needs are met in a timely manner
- Assemble, maintain and process client files
- Schedule and maintain client appointments
- Use current client care scheduling systems (e.g., TCM) to enter client information, transactions, and appointment tracking
- Manage invoicing and accounts receivables based on client purchases and insurance claims
- Maintain basic knowledge of hearing aid technology and be able to perform basic cleaning/repair functions
- Recognize and capitalize on sales opportunities through various mediums (e.g., walk-ins, client referrals, telephone inquiries, retention practices, etc.)

**What we are looking for**:

- High School Diploma or equivalent
- Experience in customer service and administration with an emphasis on sales
- Experience working with geriatric population is an asset
- Excellent oral and written communication skills, ability to establish and maintain a professional rapport with clients and co-workers
- Proficiency with computers including scheduling software and MS Office
- Strong multi-tasking, organization, and time-management skills

  • Client Care Coordinator

    1 week ago

    Hamilton, Canada CPAP CENTRAL INC Full time

    **Position Summary** The Client Care Coordinator provides customer service and administrative support to the organization by obtaining, analyzing and verifying the accuracy of a prescription or request, in a timely manner. The Client Care Coordinator will initiate and/or implement corrections as needed in order to ensure that an excellent standard of...

  • Supervisor - Care Coordinating

    2 weeks ago

    Hamilton, Canada St. Joseph Home Care Full time

    Supervisor- Care Coordinating   Number of Openings: 1 Division: Visiting Nursing Full/Part Time/Casual: Full Time Program: Visiting Nursing Regular/Temporary: Regular Location: Head Office Union: Non-Union Hours of Work: Days (8am-4pm) or (9am -5pm) *75 hours bi-weekly *rotating on-call responsibilities Posting Date: November 17, 2025 Closing Date: Until...

  • Patient Care Coordinator

    1 day ago

    Hamilton, Canada Complete Respiratory Care Full time

    Complete Respiratory Care is a privately-owned obstructive sleep apnea and home oxygen therapy group, that delivers a patient-centric health care experience through our clinic operations across Ontario and parts of Quebec. We have patients, not customers; clinics, not stores; and an unwavering commitment to improve the lives of everyone who allows us the...

  • Client Service Coordinator

    1 week ago

    Hamilton, Canada Bayshore HealthCare Full time

    Organization - Bayshore Home Care Solutions Role - Client Service Coordinator Position: Casual CSC Hours: 3pm-11pm Monday-Thursday + every other weekend (Rotation of days and evenings) Start date: AS SOON AS POSSIBLE Note: Training will be a mixture of day and evenings, open availability is required. About the Role: The Client Service Coordinator,...

  • Business Development Coordinator in Home Health Care

    1 week ago

    Hamilton, Canada ComForCare Home Health Care - Halton Full time

    **Benefits**: - Bonus based on performance - Competitive salary - Help or transport service - Paid time off - Training & development **Join a Growing Home Care Team That Makes a Difference Every Day!** Are you a relationship-builder who loves connecting with people and creating new opportunities? We're looking for a **Business Development Coordinator** to...

  • Mds/rai Coordinator

    3 days ago

    Hamilton, Canada Arbour Creek Care Centre Full time

    **_“How do you live in the moment?”_** The **MDS/RAI Coordinator & Wound Care Lead** reports to the Director of Care and is responsible for managing the information technology and compliance related to Resident Care through coordinating the RAI-MDS process and monitoring of Quality outcomes and CIHI reports), the quality of resident care and nursing...

  • Client Coordinator

    2 weeks ago

    Hamilton, Canada FairSquare Group Realty Full time

    **Who are we?** FairSquare Group Realty is a Canadian brokerage that provides exceptional real estate experiences while delivering excellent value. Working with our dedicated REALTORS® and real estate professionals, our sellers save thousands in commission and buyers receive cash back! We're powered by the Desjardins Group, the leading cooperative financial...

  • Care Coordinator

    3 weeks ago

    Hamilton, Canada pt Health Full time

    Lifemark Health Group Job Title- Care Coordinator Status- Temporary Location- Westmount Physiotherapy & Rehabilitation The Care Coordinator is responsible for fostering a strong relationship between the clinic and its customers, including patients, staff, funders and referral sources. This is achieved by efficiently providing administrative support and...

  • Mds/rai Coordinator

    2 weeks ago

    Hamilton, Canada Arbour Creek Care Centre Full time

    **“How do you bring kindness to others every day?”** Join us in our journey of kindness - our Kind era - where compassion is our language, and kindness is our legacy. We are committed to nurturing a culture of kindness that flourishes within our team. Our valued team members are the heart of our mission and their well-being directly impacts the lives of...

  • Care Coordinator

    7 days ago

    Hamilton, Canada CBI Health Full time

    As a Care Coordinator within our **Hamilton Office, **your focus will be on ensuring a positive patient and family experience by effectively scheduling direct care providers in the community to meet the requirements of patient care plans. You’ll be part of a team of Care Coordinators working diligently to provide as much consistency of care as possible...