Payment Assessor

**Job Summary**:
2 One-Year Term Positions

The Payment Assessor is responsible for gathering information and establishing all wage loss benefit rates for WCB claims according to existing policies, procedures and the Workers Compensation Act.

**Job Duties**:
Gathers, assembles, reviews, develops and assesses information to establish and issue payments on accepted claim files. Contacts employers, injured workers and insurance companies, and consults with the Adjudicator/Case Manager to clarify payment related issues before benefits are processed.

Reviews and performs routine and complex calculations to confirm initial wage loss, ongoing entitlement and the following adjustments if required: overpayments, garnishee orders, Shelter Rebate entitlements, benefit adjustments (eg. Apprentice, Volunteer or Youthful Worker), annuities and average earnings and issue payments/establish collections when appropriate.

Reads, interprets and applies applicable legislation (WC Act, EI, CRA, etc.), policies, financial statements and income tax returns to determine correct benefit rates.

Communicates in a timely and effective manner with injured workers or their representatives, employers, worker advisors, lawyers and unions to obtain/provide information, respond to inquiries and explain calculations.

Sets up regular cyclical payments of Claims and Rehabilitation files.

Acts as a technical resource to share payment calculation information with other Compensation Services staff and Managers.

Participates in payment related meetings.

Performs other related duties as assigned.

**Qualifications**:
Two (2) year post secondary diploma in Business Administration or a related discipline

Minimum one (1) year related experience in a similar environment making decisions based on a defined set of criteria (i.e.: policies and procedures)

Ability to use a personal computer and software in a Windows environment

Aptitude for mathematics, problem solving and detailed accurate work

Ability to obtain, assess and evaluate information to perform calculations

Ability to communicate effectively, both verbally and in writing

Ability to organize and prioritize workload

Ability to work under pressure to tight deadlines

Ability to work effectively both independently and as part of a team

**Competencies**:
Essential:
Technical/Professional Knowledge
Client Service Orientation
Analysis/Problem Assessment
Quality Orientation
Planning, Organizing and Follow Up
Teamwork
Interpersonal Communication

Important:
Impact

**Additional Information**:
Please note that this position will begin on January 6, 2025 with a 6 week training class. Hours of work during the training period are 8:30 a.m.4:30 p.m. Participation in Compressed Work Week, Additional Day Off (ADO), or a Flexible Work Hours schedule will be suspended during a training class and no extended vacation time will be permitted.

You may be asked to demonstrate your ability through competency based interviewing and/or testing.

**Additional Information**:
Salary Range: $56,798 - $70,995.

Please note that this position will begin on January 6, 2025 with a 6 week training class. Hours of work during the training period are 8:30 a.m.4:30 p.m. Participation in Compressed Work Week, Additional Day Off (ADO), or a Flexible Work Hours schedule will be suspended during a training class and no extended vacation time will be permitted.

Ability to communicate proficiently in both official languages (English & French) is an asset.

The WCB is committed to building a skilled, diverse workforce with equitable representation of Indigenous persons, visible minorities, persons with disabilities, women, 2SLGBTQ+ persons and members of other equity-seeking groups. Applicants are encouraged to indicate in their covering letter or resumé if they are a member of these groups.

About WCB:
The Workers Compensation Board promotes safety and health in Manitoba workplaces and aims to help prevent and reduce the occurrence of workplace injuries and disease. Working with its partners, the WCB promotes safe and healthy workplaces, facilitates recovery and return to work, provides compassionate and supportive compensation services for workers and employers, and ensures responsible financial stewardship.

WCBdoes encompasses what it means to work at the WCB. The WCB is proud to have employee benefits and programs that support financial and personal security, foster health and well-being, encourage involvement and support growth as an individual and member of the WCB community. The four categories of WCBdoes include: Security, Wellness, Engagement and Growth.