Retail Sales Associate

RETAIL SALES ASSOCIATE

**BOOKSTORE, CAMPUS SERVICES**

**Competition No.** 25.06.170

**CATEGORY**

**SALARY**

**CLOSING DATE**
- Casual (less than 35 hours per week)
- MSA Band A (Steps 1-8): $15.415 - $22.434 per hour.
- August 8, 2025

**About Us**:

- MacEwan University is where caring faculty help people connect their passions to their future paths. Located in the heart of Edmonton’s diverse and dynamic downtown community, and on the traditional lands of Treaty 6 First Nations and homelands of the Métis people, MacEwan is known for exceptional undergraduate learning. With its dedication to teaching excellence, informed by scholarly research, innovation, and creative activity, MacEwan provides an exceptional collaborative and supportive learning environment with a commitment to human rights, environmental sustainability, and opportunities for community engagement. We are committed to creating an equitable, diverse, inclusive, and welcoming community for all peoples, cultures, and identities.

Our comprehensive undergraduate university offers 55 programs to more than 19,000 full
- and part-time students in business, communications, community and human services, design, fine and performing arts, health, humanities, natural science, nursing, public safety, and social science. Through a wide array of experiential learning opportunities, and strategic relationships in the community, we partner with others to produce graduates of stature. Along with a robust grounding in their chosen disciplines, MacEwan students are given durable life skills that prepare them to take on the world.

**Opportunity**:
MacEwan University is seeking casual Retail Sales Associates with the University Bookstore. You would be responsible for providing customer service, till operations, sales, clerical functions, and retail maintenance.

We are looking for positive, energetic people who enjoy working with others in a busy, high-pressure environment. Commencing in August or September 2025, please include your availability for August as well as include your class schedule and availability for the Fall Term (September 2025).

Key responsibilities include:

- Confidently providing customers with product information, prompt and effective resolution of customer service complaints and inquires;
- Informing supervisor of concerns and discrepancies;
- Processing transactions utilizing a Point-of-Sale system, including sales, returns and exchanges;
- Maintaining a welcoming, safe environment for customers to positively experience the store;
- Supporting the process of receiving, counting, tagging and organizing inventory and customer orders;
- Preparing merchandise for sale, and executing plans to merchandise products in an appealing fashion by ensuring accuracy of shelf-tags, product pricing and shelf allocation, cleaning and organization;
- Replenishing floor stock and keep buyers informed of product sell-through observations at peak times;
- Assisting in promoting products, advertising specials, and communicating promotions; and
- Processing e-commerce orders including picking, packaging and mailing out orders.

**SKILLS**:
You will have:

- Excellent customer service skills;
- Strong communication and interpersonal skills;
- The ability to work flexible hours including evenings and weekends; and
- The capability of lifting and moving boxes of textbooks and supplies up to 50lbs.

**QUALIFICATIONS**:

- A minimum of a high school diploma.
- A minimum of 1 year of retail experience is preferred.
- An equivalent combination of education and experience may be considered.

**BENEFITS**:
When you become part of the MacEwan University team, you will enjoy a competitive salary. Our total compensation package includes:

- Competitive base pay
- Continuous learning culture
- Opportunities for career growth