Sales Administrator

**Sales Administrator**

**Why should you consider joining Reis Informatica?**
- **You want to work at a company helping clients with impactful, relevant technology.** Reis Informatica is a Security Focused, Managed Service Provider. We serve our clients so they can focus on their business success. We handle everything to do with their IT needs. From network administration to infrastructure projects to Cyber Security Operations.
- **You want to work with a leadership team who are transparent and trustworthy.** Our senior leaders have a vision for Reis Informatica. They are experienced, knowledgeable, approachable, and consistently working hard to drive success for the company and the team of people who make it happen.
- **You want regular opportunities for learning and growth.** With ongoing feedback from leadership, you’ll find that Reis Informatica encourages you to be your very best. Our onboarding process is thorough and informative because we want to ensure you’re prepared to have a great work experience. We also have programs designed to help you take the next steps you want for your career.

**What’s this role about?**

By being part of our Client Success Team, you will have the responsibility of providing support for all sales representatives and ensuring compliance with our sales processes.

Ultimately, you should be able to contribute to high-quality customer service and achieve sales targets.

**What will I be doing?**

As a champion for enabling our Client Success Team at Reis Informatica, these are a few of the things you’ll do:

- Receive requests for quotes and proposals from various sources and route them to the appropriate team member, and assist with _Quotes, Proposals, Solution Estimates

Stock availability, Delivery Dates, Pricing_, _etc._
- Working within our CRM and quoting systems and ensuring opportunities do not expire or get missed.
- Process RMA’s
- Some simple shipping and receiving - no heavy lifting is required
- Keeping track of sales targets and KPIs
- Answering client questions
- Updating CRM records and client databases, maintaining accurate records
- Check data accuracy in orders, quotes, proposals, and invoices
- Develop monthly sales reports
- Stay up-to-date with new products, services, and features

**What are we looking for?**
- Proven work experience as a Sales Administrator or Sales Support Agent
- Hands-on Experience with CRM, Microsoft Word, Excel, Outlook
- Understanding of sales performance metrics
- Procurement is a big asset
- Supreme organizational and multitasking skills
- A team player
- Diploma or degree in Business, marketing, procurement, or other relevant fields.
- We will also consider recent graduates with diplomas or degrees in these areas.

**About Reis Informatica**

Reis Informatica is a Managed Services Provider that has been helping Kitchener-Waterloo Region, and Southwestern Ontario businesses manage their IT for over 15 years. We specialize in translating technology into business sense. We support our Canadian clients with our offices in Kitchener/Waterloo, Lisbon, Portugal, Malaysia, and Brazil for true Follow-The-Sun, 24/7 support. We also have our own Cyber Security Division focused on keeping our clients safe on the internet.

Reis Informatica offers peace of mind from the board room to the server room so businesses can focus on what they do best. We are a team of people with different strengths and backgrounds that work together to positively impact the lives of our clients, community, & each other.

Reis Informatica is an Equal Opportunity Employer and considers applicants for employment regardless of race, colour, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law.

**Job Types**: Full-time, Permanent

**Benefits**:

- Extended health care
- Paid time off

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Kitchener, ON: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Are you legally allowed to work in Canada? (Canadian Citizen or Permanent Resident)
- Have you any experience with IT? Such as IT sales or previous technician in IT?

**Language**:

- English (required)

Licence/Certification:

- Driving Licence (required)

Work Location: Hybrid remote in Kitchener, ON