Specialist, Strategic Communications

100 King Street West Toronto Ontario,M5X 1A1

This role works closely with the Head, Corporate Communications, BMO Wealth Management in supporting the development and execution of strategic business communications, campaigns and events with communications partners and Strategy & Business Management teams. The role will provide support on key initiatives, while establishing and developing strong relationships at all levels across the organization.

**Core Accountabilities**:

- ** Collaboration based**: Works collaboratively with BMO Wealth Management, Communications & Social Impact and other line of business stakeholders to assess communications needs, recommend communications plans & solutions, secure necessary approvals, and create/deliver communication solutions that effectively and efficiently support and address communications needs of the business
- Recommends improvements, changes, additions or deletions of communication content and the vehicles/platforms/tools/technology as necessary, and coordinates with partners to ensure content is up-to date and relevant
- Develops solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs
- Provides advice and guidance to the business on implementation of solutions
- Executes work to deliver timely, accurate, and efficient service
- Proactively collaborates with internal and external stakeholders to provide business context in the design, development and implementation of communication solutions
- Builds effective relationships with internal/external stakeholders and ensures alignment between stakeholders
- ** Strategic communications oriented**:

- Delivers high quality communications solutions aligned with company standards that target audiences can easily access, understand and action
- Recommends, develops and executes communication plans and solutions based on an understanding of the business strategy and stakeholder needs, and in alignment with an overarching communication strategy
- Actively looks for opportunities for continuous improvement of communications processes and procedures and participates/leads communications continuous improvement initiatives
- Sources content and feedback, assesses information and translates thoughts into effective communications solutions
- ** Solution and planning focused**:

- Provides communications advice and guidance on communication principles/programs/approaches, on effective ways to communicate (e.g. message development, vehicle selection, etc.), and on implementation of solutions
- Leads or participates in defining communication plans designed to positively influence or change behaviour; develops tailored messaging; identifies appropriate distribution channels
- Reviews material to ensure it complies with relevant quality standards, including translation requirements
- Coordinates, distributes and publishes communication solutions
- Stays up to date on company and industry trends by forming and fostering relationships with employees across the company to identify newsworthy items for communication and dissemination.

**The role is primarily responsible for**:
**Delivery and execution of content**:

- Gathers content from multiple sources and develops curated communications that support business priorities and our enterprise narrative for various platforms including townhalls, internal and external leadership communication, quarterly messaging, employee communications, presentations, blogs, enterprise content
- Support, develop and coordinate the publication of business and leadership content on social media platforms
- Makes recommendations and /or assists in solving problems to ensure communications solutions are implemented
- Supports the development of creative design elements

**Strategic measurement and analysis**:

- Tracking and monitoring the effectiveness of communications solutions (vehicles, platforms, content)
- Identifies and liaises with the stakeholders about opportunities for communications to other groups (e.g. customers, media, etc.) to increase communication effectiveness and alignment
- Provides assistance or may lead planning, development and execution of events and conferences (as required)
- May act as lead communications role in coded/confidential projects
- Supports business/group change management activities from a communications perspective
- Reviews progress to plans and escalates complaints, issues and concerns

**Strategy planning and project management**:

- Participates in communications strategy development for the Business and for Communications and Social Impact function
- Aids in planning, developing and executing events and conferences in collaboration with BMO Wealth Management teams

Delivery & Execution of content - 50%

Measurement and analysis - 30%

Strategy planning and project management - 20%

**Qualifications**:

- Typically between 4 - 6 years of relevant experience and post secondary degree in in Communications, Publ