Claims Analyst/administrator

2 weeks ago

Toronto, Canada Marsh Full time

**Claims Analyst/Administrator**

**What can you expect?**

Working within the Claims Department This position is for an entry-level professional individual contributor in Claims Advocacy.

**What is in it for you?**
- A company with a strong Brand and strong results to match
- Culture of internal mobility, collaboration, and valued partnership with HR from the business
- Employee Resource Groups that provide access to leaders, relevant volunteer and mentoring opportunities and interactions with counterparts in industry groups and client organizations
- Competitive pay (salary and bonus potential), Full benefits package - (medical, dental, vision, STI/LTI, life insurance, RSP (Retirement Savings Plan or TFSA (tax-free savings account.)
- Benefits coverage starting Day 1
- Generous Parental Leave and Tuition Reimbursement plan per year and participation in our Employee Stock Purchase Plan
- Entitled to 3 weeks of vacation, 2 personal days and 1 floating holidays, time off to give back to your community, 10 sick days, and nine company holidays (with early dismissal)
- Multiple medical, dental, and vision plans with choices to fit all needs and budgets
- Opportunity for advancement

**We will count on you to**:

- Support Marsh’s claims intake-team by addressing/managing their questions and concerns
- Support Marsh Claim Advocates as needed with reporting of claims and ongoing claims advocacy
- Address internal broker team inquiries on claims
- Address external client inquiries and provide support
- Ensure timely issuance and accuracy of claims reporting and First Notice of Loss to Insurers
- Ensure proper insurer acknowledgments are received on all claim notifications
- Handle new employee onboarding (workspace, technology, etc.)
- Misc. internal admin (mail, invoicing, claim audits, MCIS user validation, etc.)
- Involved in ongoing claims system enhancements and support

**What you need to have**:

- Post-secondary education and/or relevant work experience
- Must have a RIBO license or must be able to obtain it within 3 months of starting employment
- Possesses excellent knowledge of coverage and analytical skills in policy interpretation
- Aware of relevant insurance legislation and major insurance-related court decisions in Canada
- Excellent interpersonal and communication skills - both verbal & written, as well as effective time management, organizational practices, and strong negotiating skills
- Results oriented with strong client service emphasis and focus
- Attention to detail and good problem-solving skills
- Capable of working in a team environment
- Professional maturity and proven track record of adherence to professional standards and ethics

**What makes you stand out**:

- Bilingual: English and French
- General knowledge and/or experience with multiple lines of insurance coverage with detailed knowledge in specialized coverage lines considered an asset
- Additional insurance qualifications/designations (e.g. CIP, CRM)
- Prior experience in claims

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, gender identity or any other characteristic protected by applicable law.

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