Linux and Product Support Specialist

4 days ago

Vancouver, Canada mThreat Technologies Inc. Full time

We’re looking for a Linux & Product Support Specialist to join us at our Yaletown office. Here at LinuxMagic, we’re a group of penguin-loving people who love working in the field of Linux and Open Source solutions with a passion for resolving everyday and extraordinary business puzzles surrounding Internet technologies.

LinuxMagic has been a leader in the Internet and ISP business for more than 25 years; there’s a reason we’re known as the number one Linux development house in the Pacific Northwest. Our work is based predominately in enterprise-grade mail and anti-spam solutions, with some web and software development sprinkled in. We make genuine care for our employees a number one priority and come to work everyday with the goal of “making the world a better place, one keystroke at a time.”

Job Description & Responsibilities:

- Troubleshooting a variety of technical issues our valued customers may have with their Linux systems
- Providing reports and analysis of support issues for product improvement
- Keeping up-to-date on product knowledge
- Miscellaneous job-related duties as assigned, such as product testing and reporting, championing customer feature requests and working with other departments on product information updates
- Excellent communication skills, both written and verbal
- Good organizational and time management skills
- 1 year experience in setting up and maintaining Linux servers (Debian/Ubuntu experience preferred)
- Good troubleshooting and problem-solving skills
- 1 year of bash or Perl scripting experience
- Familiar with fundamental Internet/networking concepts (routing, DNS, DHCP, etc...)
- Familiar with databases (PostgreSQL, MySQL preferred)
- Experience in configuring and troubleshooting mail services
- 1 year experience configuring Apache
- Experience in providing Tier 1 technical support

Interested applicants who reside in the Metro Vancouver area should send their resume and cover letter with

**Job Types**: Full-time, Permanent

**Salary**: $35,814.08-$65,547.82 per year

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- Paid time off
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday

Application question(s):

- Are you currently residing in the Metro Vancouver Area?
- Do you touch type and what is your typing speed in WPM?

Work Location: One location

  • Linux & Product Support Specialist

    7 days ago

    Vancouver, Canada LinuxMagic Full time

    We’re looking for a Linux & Product Support Specialist to join us at our Yaletown office. Here at LinuxMagic, we’re a group of penguin-loving people who love working in the field of Linux and Open Source solutions with a passion for resolving everyday and extraordinary business puzzles surrounding Internet technologies. LinuxMagic has been a leader in...

  • Linux & Product Support Specialist - Tier 1

    2 weeks ago

    Vancouver, Canada LinuxMagic Full time

    We’re looking for a Linux & Product Support Specialist to join us at our Yaletown office. Here at LinuxMagic, we’re a group of penguin-loving people who love working in the field of Linux and Open Source solutions with a passion for resolving everyday and extraordinary business puzzles surrounding Internet technologies. LinuxMagic has been a leader in...

  • Linux & Product Support Specialist - Tier 1

    2 weeks ago

    Vancouver, Canada LinuxMagic Full time

    We’re looking for a Linux & Product Support Specialist to join us at our Yaletown office. Here at LinuxMagic, we’re a group of penguin-loving people who love working in the field of Linux and Open Source solutions with a passion for resolving everyday and extraordinary business puzzles surrounding Internet technologies. LinuxMagic has been a leader in...

  • Technical Support Specialist

    1 week ago

    Vancouver, Canada Absolute Software Full time

    The Technical Support Specialist resolves customer technical issues in a timely and effective fashion for Absolute’s corporate products using strong customer service and technical skills. As such, technical aptitude, empathy, and ability manage multiple concurrent issues are crucial. We operate a follow-the-sun support model with our other support centers...

  • IT Support Specialist

    5 days ago

    Vancouver, Canada Thales Group Full time

    Location: Vancouver - Pender St, Canada Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become...

  • Accounting Specialist

    2 weeks ago

    Vancouver, Canada Product Care Full time

    **Accounting Specialist** Office Location: 2238 Yukon Street, Vancouver, BC (6th and Yukon) Hybrid **About The Position** The Accounting Specialist is responsible for accounts payable and accounts receivable clerical duties. In addition, they will interact with customers to register, on board and inform them on the Extended Producer Responsibility (EPR)...

  • IT Support Specialist

    10 minutes ago

    Vancouver, Canada Sanctuary AI Full time

    **Your New Role and Team** Sanctuary, a world leader in building AI-based control systems for humanoid robots, is looking to hire a skilled and motivated IT Support Specialist to join our Enterprise IT team. Reporting to the Director of IT, you’ll gain a comprehensive understanding of our infrastructure and services and will support the ongoing maturation...

  • Linux Engineering Manager

    6 hours ago

    Vancouver, Canada Canonical Full time

    Linux Engineering Manager - Optimisation for Latest HardwareJoin to apply for the Linux Engineering Manager - Optimisation for Latest Hardware role at CanonicalLinux Engineering Manager - Optimisation for Latest Hardware4 months ago Be among the first 25 applicantsJoin to apply for the Linux Engineering Manager - Optimisation for Latest Hardware role at...

  • Support Specialist, Product

    5 days ago

    Vancouver, British Columbia, Canada Raymond James Full time $65,000 - $78,000

    At Raymond James, we develop, we collaborate, we decide, we deliver, and we improve together.Raymond James Ltd. is Canada's leading independent investment dealers offering high quality investment products and services to Canadians seeking customized solutions to their wealth management needs.Support Specialist, Product & Platform Strategy - 12 Month...

  • Linux Engineering Manager

    27 minutes ago

    Vancouver, Canada Canonical Full time

    Linux Engineering Manager - Optimisation for Latest Hardware Join to apply for the Linux Engineering Manager - Optimisation for Latest Hardware role at Canonical Linux Engineering Manager - Optimisation for Latest Hardware 4 months ago Be among the first 25 applicants Join to apply for the Linux Engineering Manager - Optimisation for Latest Hardware role at...