Community Relations Manager

7 days ago


Parksville, Canada Berwick Retirement Communities Full time

**Join Our Team**

At Berwick, we're not just in the business of senior living—we're creating true, vibrant communities where people connect, thrive, and pursue their interests.

**We’re powered by people.**

Every one of our communities is designed for the people who live and work within it. We believe that every age holds opportunities for discovery, adventure and connection and that it’s our responsibility to empower those around us—Berwick residents _and_ team members—to embrace their fullest, most meaningful life.

Everything we do is motivated by a desire to make a significant difference in people’s lives. Our team members are compassionate, forward-thinking and hard-working. We’re not afraid to take risks or have fun. Working with Berwick’s residents is immensely rewarding and interesting, and those who thrive here bring curiosity and appreciation to their interactions with residents and their fellow team members alike.

Sound like you? Read on below for more information.

We are looking for a leader to serve as **Community Relations Manager (6-month temporary position)** at our dynamic and innovative **Berwick Parksville.** We are seeking someone who is reliable, authentic, and excited to make a difference in the lives of people. As part of a dynamic team environment, your unique sense of humour, optimism, and ability to work well with seniors, will lead to a flourishing career with a company that supports your personal and professional growth.

**The Berwick Perks**:

- Meaningful work. At Berwick, you’ll be making a positive difference in seniors’ lives, each and every day.
- A supportive, diverse team and training opportunities. We believe in giving our people opportunities to advance wherever we can.
- Refreshments while you work. Berwick’s chef-prepared meals are delicious We offer partially subsidized daily meals and beverages to employees.

**High-value Benefits**:

- Comprehensive Dental, Vision, and Extended Medical benefits.
- Employee Assistance Program.
- Discounted Meal Program and Complimentary Onsite Gym Use.
- Vacation starting at 3 weeks.
- Development and Education Opportunities.
- Employee Perks Discount Program

**About the Role**:
The **Community Relations Manager** is responsible for the strategic planning, and the design, development and execution of sales and marketing strategies within the community. The CRM takes the lead role in community engagement, networking, event planning and logistics, and sales activities to support occupancy goals.
- Full-time, Monday to Friday, 8:30am to 4:30pm.
- This is a 6-month temporary position.
- Must be flexible in hours of work to meet operational requirements.
- On-call duties as required.
- Full and comprehensive benefits package.
- Salary range is between **$65,000 - $67,000**. Compensation commensurate with experience.

As the Community Relations Manager, you are responsible for lead-generation and sales, public relations, community outreach, marketing events, tour management and more. You will work with the Director of Sales & Marketing to formulate sales and marketing strategies to support your sites occupancy goals and targets. Responsible for building rapport and creating long-term relationships with prospective clients to ensure our goal of creating and maintaining full occupancy and growth company wide. Working collaboratively with the greater Berwick community relations team and playing a key role in delivering our promise to those seniors who decide to live their best lives with us.

**Knowledge, Skills, & Abilities**:

- Degree or Diploma in a related discipline supplemented by industry recognized professional courses
- Minimum of 3 years recent, related professional experience in a sales and marketing capacity (equivalent combination of education and experience will be considered)
- Well developed interpersonal, presentation and sales skills
- Experience in a progressively responsible marketing role with demonstrated ability in leadership, including staff mentoring, training and development, and the ability to coordinate the efforts of a marketing team
- Demonstrated ability to increase productivity and continuously improve methods, approaches, and departmental contribution. Commitment to continuous learning.
- Demonstrated experience and ability with marketing to seniors and closing a rental
- Self-motivated team player with excellent judgment and interpersonal skills with co-workers, seniors, and the general public
- Demonstrated leadership ability in the management of human or other company resources
- Valid Emergency Level 1 First Aid certificate
- Excellent communication, listening and closing skills
- Authentic & persuasive in communications

Note: At Berwick we understand the importance of immunization to protect our residents, team members and visitors from COVID-19. As such, a prerequisite of employment is that all new hires are vaccinated as approved by Health Canada. A current TB test and criminal record check ar



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