Supervisor, Gis

**Department**: Human Resources and Corporate Services
**Employee Group**: Exempt
**Location**: 4515 Central Boulevard, Burnaby
**Salary Range/ Wage Rate**: Management / Leadership, Level M2 ($126,613.83 - $148,970.80 annually)

**Our Human Resources and Corporate Services Department is seeking a Supervisor, GIS who will lead the GIS team through the next phase of GIS development. This is an important leadership role leading their team to enhance our GIS support using new ESRI tools (like no code low code development), provide GIS support to the departments, and make thoughtful decisions on using GIS with new IT work requests. This person will also play a role in planning for growth while adhering to best practices and industry standards.**

**You are: An experienced IT leader with a deep understanding of development and the procurement and implementation and/or customization of software, specifically ESRI. You have a proven track record of navigating complex issues, and are adaptable with excellent coaching and communication skills.**

**This role**:

- Manages the delivery, customization, configuration, and ongoing development, implementation and support of the enterprise Geographic Information System (GIS) ESRI. Works collaboratively with client departments and IT staff to identify, plan and implement solutions ensuring compatibility and integration with other business systems as required.
- Contributes to preparing and managing the Division’s budget and is responsible for monitoring and controlling spending ensuring the effective and efficient expenditure of allocated funds. Contributes to short and long term planning.
- Contributes to assessing IT work requests and makes decisions regarding requests requiring additional business casing. Ensures projects comply with security, audit and risk management requirements as well as other internal policies. Makes decisions regarding acceptable risks weighing the benefits of proposed solutions with potential risk mitigation strategies. Evaluates and develops technical solutions to address business needs including challenging matters related to integration and security.
- Contributes to preparing and evaluating requests for proposals for business systems acquisitions and service contracts. Makes recommendations for awarding contracts ensuring the long-term viability and compliance of solution with corporate standards and policies. Participates in the negotiation and administration of contracts with vendors; develops and maintains relationships with vendors.
- Manages the planning and delivery of diverse projects that include GIS and ensures projects are managed using sound project management principles and methodologies. Prepares project, communication and testing plans and allocates work accordingly.
- Acts as a resource to resolve issues encountered by staff and clients. Assesses and evaluates performance issues and makes decisions regarding the best approach for resolving problems. Addresses sensitive and complex issues regarding client dissatisfaction, scope and budget creep and works collaboratively to bring projects back on track making decisions to escalate matters to a more senior level as required.
- Keeps current with emerging technologies and trends and ensures work is performed in accordance with current best practices. Conducts research and provides input and suggestions for divisional strategic planning, decision making and initiatives.
- Keeps current with emerging technologies and trends in development technologies. Ensures work is performed in accordance with current best practices. Recommends new approaches and new technology (DevOps, Automation technologies, low code technologies) for divisional strategic planning, decision making and initiatives.
- Performs other related duties as required.

**To be successful, you have**:

- 5 years of recent, related experience supplemented by a university degree or diploma in computer science, geographic information systems or other relevant discipline; or an equivalent combination of training and experience.
- Sound technical knowledge related to GIS and enterprise Systems including best practices for addressing the business requirement and addressing the support requirements of diverse business users. Strong experience using ESRI and demonstrated experience using ESRI new technologies.
- Sound knowledge and understanding of Metro Vancouver’s business functions, processes and objectives. Ability to provide advice, solutions and recommendations aptly suited and tailored to differing business needs. Considerable knowledge of corporate policies, procedures, goals and regulations.
- Sound written and oral communication skills. Ability to provide clear instructions and translate highly technical information to language easily understood by a variety of audiences. Ability to write and revise memos, reports, and recommendations.
- Demonstrated ability to establish and maintain effective working relationships