Operations Support Specialist
1 week ago
OTT Pay Inc. "(OTT Pay)" is a fully funded established FINTECH focused on delivering simplified financial payment products. With a strategic emphasis on both Acquiring and Issuing businesses, we are developing a mobile-first platform that offers straightforward banking services, loyalty solutions, and innovative products including credit cards, accounts, gift cards, mortgage, and more. We are heavily driven by ambition, results, and forward-thinking. At OTT Pay, you will find numerous opportunities to learn and grow, alongside a cohort of talented individuals from diverse backgrounds and industries. Working collaboratively in an innovative environment, you will be encouraged to excel and make a meaningful impact. This presents a unique opportunity to join an organization committed to transforming financial solutions. **_ What’s in it for you:_** - Competitive salary - Extended Health, Dental, and Vision Benefits - Life and Disability Insurance - Vacation Leave - Centrally located modern and spacious offices close to Eglinton and Leslie - Free use of onsite Gym and Sports Facilities, and regular Company Social Events - Learning and Professional Development Support - A chance to work in a dynamic, collaborative, progressive and high performing team. - Community involvement through the annual Terry Fox Run - Tremendous opportunities for Growth and Development **_ How you will contribute:_** - Collaborate with the Senior Operations Manager to develop new paid-tier support service offerings that align with local standards, including designing support processes and defining service SLAs based on company, merchant, and partner requirements. - Participate and represent the Merchant Support Teams to ensure appropriate production support services are integrated into all final solutions. - Prove excellent customer service support to sub-merchants. - Resolve inquiries promptly and professionally. - Prepare detailed reports on activities, service request volumes, and trends. - Stay up to date with industry changes and ensuring adherence to compliance and regulatory standards. - Other tasks that may be assigned by the Senior Operations Manager. **_ What you bring to the table:_** - Min of 3 years experience in operations/production support within B2B, merchant acquisition, or payment facilitator companies - Diploma or Degree in business management or related programs - Must be detail-oriented and comfortable in mathematical calculations. - Intermediate to Advance Excel skills are required, and SQL skills are considered an asset. - Strict adherence to business and regulatory policies is essential. - Excellent communication skills in both English and Mandarin - Comfortable conversing with clients over the phone - Ability to collaborate with internal teams, merchants, and acquiring banks. - Understanding transaction data, identifying trends, and suggesting improvements. - Ability to work in a fast-paced start up environment.
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Hybrid Global Mobility
2 weeks ago
Toronto, Canada Isaac Operations Full timeA leading operational consultancy in Ontario is seeking a Global Mobility & Operations Specialist to support project operations. This role involves managing compliance, immigration processes, and travel logistics while providing key support to a collaborative consulting team. Ideal candidates have 3-4 years of experience in professional services, strong...
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Hybrid Global Mobility
2 weeks ago
Toronto, Canada Isaac Operations Full timeA leading operational consultancy in Ontario is seeking a Global Mobility & Operations Specialist to support project operations. This role involves managing compliance, immigration processes, and travel logistics while providing key support to a collaborative consulting team. Ideal candidates have 3-4 years of experience in professional services, strong...
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Global Mobility
1 week ago
Toronto, Canada Isaac Operations Full timeAn operational consultancy in Toronto is looking for a Global Mobility & Operations Specialist to support projects and ensure compliance. The role includes managing immigration documentation, supporting team logistics, and enhancing operational processes. Ideal candidates will have 3-4 years of experience, possess strong organizational and problem-solving...
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Global Mobility
1 week ago
Toronto, Canada Isaac Operations Full timeAn operational consultancy in Toronto is looking for a Global Mobility & Operations Specialist to support projects and ensure compliance. The role includes managing immigration documentation, supporting team logistics, and enhancing operational processes. Ideal candidates will have 3-4 years of experience, possess strong organizational and problem-solving...
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Global Mobility
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Global Mobility
2 weeks ago
Toronto, Canada Isaac Operations Full timeWho We Are While technically we’re an operational consultancy, we don’t like to call ourselves consultants. We’re a collection of engineers, innovators and creators who work with companies across industries to simplify the complex, realize untapped potential, and uncover opportunities. We know that our people are our superpower and loving your Monday...
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Global Mobility
2 weeks ago
Toronto, Canada Isaac Operations Full timeWho We Are While technically we’re an operational consultancy, we don’t like to call ourselves consultants. We’re a collection of engineers, innovators and creators who work with companies across industries to simplify the complex, realize untapped potential, and uncover opportunities. We know that our people are our superpower and loving your Monday...
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Global Mobility
1 week ago
Toronto, Canada Isaac Operations Full timeCompensation: CAD 75,000 - CAD 85,000 - yearly Company Description Who We Are. While technically we’re an operational consultancy, we don’t like to call ourselves consultants. We’re a collection of engineers, innovators and creators who work with companies across industries to simplify the complex, realize untapped potential, and uncover opportunities....
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3 days ago
Toronto, Canada Elite Specialist Group Full timeElite Specialist Group is a dynamic organization that deals with Accident Benefit claim assessments, medical devices, in-home care, treatment, and therapy for patients who have been in motor vehicle accidents. We are looking for highly motivated and passionate Personal Support Workers for our clients in Brampton. You will be required to assist with daily...
